Behaviour Support Practitioner

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a workplace defined by challenge, opportunity, and purpose.

Make an impact at Serco

As a Behavioural Support Practitioner within the Psychological Services & Interventions team, you’ll play a vital role in supporting rehabilitation and reintegration outcomes for inmates through the delivery of structured, evidence-based behavioural interventions.

You’ll be based at the Adelaide Remand Centre, a maximum-security correctional facility in the Adelaide CBD, contributing to a safer, more therapeutic, and rehabilitative correctional environment. This is a unique opportunity for a practitioner who is passionate about behaviour change, offender rehabilitation, and multidisciplinary practice within a correctional setting.

As a Behavioural Support Practitioner, you’ll make a positive impact by:

• Delivering individual and group-based therapeutic interventions targeting offending behaviour, violence, and addiction-related needs
• Supporting case management through the development and implementation of behavioural management plans
• Conducting structured assessments and contributing to treatment planning and rehabilitation pathways
• Preparing clear, accurate, and defensible case notes, progress reports, and intervention summaries
• Working collaboratively with custodial staff, psychologists, and multidisciplinary teams across the site
• Supporting staff capability through contributing to training and intervention support where required
• Promoting cultural safety, dignity, and respect in all interactions with inmates and colleagues
• Contributing to continuous improvement initiatives and evidence-based program delivery

We offer lots of headroom for you to grow and flexible benefits to suit you at every stage of your career, including:

• Competitive salary package + superannuation
• Provision of uniform and onsite support services
• Subsidised meals available daily onsite
• Employee discounts with selected major retailers
• Access to our Employee Assistance Program (EAP) for confidential wellbeing and mental health support
• Annual Practising Certificate (where applicable) support and ongoing professional development
• Regular clinical, professional, and cultural supervision

Serco is a place for you

At Serco, you’ll join a values-driven organisation committed to trust, care, innovation, and pride. You are someone who is collaborative, resilient, and confident working within complex environments, while maintaining a strong focus on rehabilitation and positive behaviour change.

To be successful in this role you’ll have:

• Relevant tertiary qualifications in Social Work, Psychology, Behavioural Science or related discipline
• Current registration with the Australian Association of Social Workers (AASW) (or eligibility)
• Experience working within correctional, forensic, welfare, or institutional settings
• Experience delivering structured interventions and/or group facilitation with complex behavioural presentations
• Strong understanding of ethical and professional practice frameworks relevant to social or behavioural sciences
• Ability to work effectively within multidisciplinary teams
• Strong communication skills with the ability to produce high-quality written reports and case documentation
• Sound judgement, professionalism, and the ability to manage conflict in a structured environment
• Knowledge of contemporary correctional rehabilitation principles and behaviour change frameworks (desirable)

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create innovative solutions that make a meaningful impact in communities and correctional environments across the world.

We celebrate diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ communities, veterans, people with disability, and culturally diverse backgrounds.

Apply Now

For questions or support with your application, contact:

📞 +61 8 9450 9647

📧 beth.peeney@serco-ap.com