Medical Receptionist

Serco is a Place Where You Can Grow

Join a team of over 12,000 professionals across Asia Pacific and experience a workplace that offers opportunity, purpose, and reward. At Serco, you’ll contribute to meaningful, government-backed projects while enjoying flexibility, support, and career development opportunities.

We offer room to grow and benefits to support you at every stage of your life and career, including:

• Paid CPD leave for permanent employees
• Leave entitlements for reservists
• Provision of uniforms
• Employee Assistance Program and wellbeing support
• A variety of discounts through the Serco Benefits Program (e.g. Apple, Qantas, Hoyts)
• Access to professional development and internal career pathways

Make an Impact at Serco

As a Medical Receptionist, you’ll play an important role in supporting the delivery of quality healthcare services to Australian Defence Force personnel. You’ll help keep the health centre running smoothly day-to-day by maintaining accurate health records, supporting clinicians, and ensuring administrative processes are followed in line with Defence policies and procedures. In this role, you’ll make sure both patients and clinical teams have a positive experience.

This is a part-time permanant role working:

• Thursday: 8-hour shift
• Friday: 5.5-hour shift

You might be a great fit if you:

• Enjoy helping people and take pride in delivering friendly, accurate administrative support.
• Have strong attention to detail and feel confident managing multiple tasks in a busy healthcare setting.
• Communicate clearly and enjoy working as part of a supportive, multidisciplinary team.
• Are organised, proactive, and passionate about contributing to great patient care behind the scenes.

You’ll likely be successful in this role if you have:

• At least 1 year of full-time (or part-time equivalent) administrative experience within the past 5 years.
• Strong communication and organisational skills, with great attention to detail.
• Confidence using IT systems, with accurate data entry skills.
• Eligibility to obtain an Australian Baseline Security Clearance.

About ADF Health Services
In partnership with Bupa, our ADF Health Services team provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. 

This includes providing defence-ready clinical and support staff across 45+ on-base locations, ensuring that ADF personnel have access to quality on-site medical care.

Amberley Health Centre, located at RAAF Base Amberley — the largest Air Force base in Australia, just 50 minutes from Brisbane. The centre delivers healthcare services to over 6,500 RAAF members and includes primary medical, dental, nursing, physiotherapy, and mental health care.

The standard operating hours are 07:30 – 15:30 Monday – Friday.

Are You Ready to Do Important Work That Really Matters?

At Serco, we bring together the right people, the right technology, and the right partners to deliver essential public services across Health, Defence, Justice, and more.

By joining us, you’ll be part of a highly supportive culture led by trusted leaders who are committed to helping you achieve your goals.

Impact a better future — with Serco.