Medical Receptionist

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific and experience a place of opportunity, purpose, and reward. At Serco, you’ll work on meaningful, government-backed projects while enjoying flexibility, support, and career development opportunities.

We offer room to grow and benefits to support you at every stage of your life and career, including:

• Paid CPD leave for permanent employees
• Leave entitlements for reservists
• The provision of uniforms
• Employee Assistance Program and wellbeing support
• Variety of discounts through the Serco Benefits program (e.g. Apple, Qantas, Hoyts)
• Access to professional development and internal career pathways

Make an impact at Serco

As a Health Clerk, you’ll play a key role in supporting healthcare delivery for Australian Defence Force personnel. You’ll work Monday to Friday as 0730 to 1600.  You will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery. You will also communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.

 About ADF Health Services
In partnership with Bupa, our ADF Health Services team provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. 

This includes providing defence-ready clinical and support staff across 45+ on-base locations, ensuring that ADF personnel have access to quality on-site medical care.

Enoggera Health Centre, located at Gallipoli Barracks in Brisbane, serves as the primary base for this position and supports other nearby facilities, including Gallipoli, Victoria, Bulimba, and Damascus Barracks.
In this bench role, you’ll be a permanent full-time team member based primarily at Enoggera Health Centre, with the flexibility to provide coverage across the supported sites when required. This may involve short-term travel between locations to backfill staff on leave or to assist during periods of high demand. The position offers the stability and benefits of full-time employment, along with the variety of working across different clinical environments.

Serco is a place for you 

With experience working in a clinical support role, you enjoy knowing your work is contributing to positive health outcomes for patients.  You understand the importance of accurate and up-to-date record keeping in a clinical environment and take pride in being responsible for this. 
To be successful in this role, you will have:

• The highest levels of personal integrity and ethical behaviour.
• Minimum of 1 year full-time experience in an administrative role (or part-time equivalent).
• Demonstrated ability to work in a customer service focused environment (desirable).
• Ability to work independently as well as part of a team to support the delivery of safe, efficient and high-quality care to patients.
• You must be an Australian Citizen to obtain the required Baseline Security Clearance for this role.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to deliver essential public services across Health, Defence, Justice, and more.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. 

Impact a better future at Serco.