Health Clerk

Embrace a new adventure, explore fresh opportunities, and begin your journey in one of Australia's most beautiful regions.

Join us as a Full-time (Monday to Friday) or Part-time (Monday and Thursday) Health Clerk and unlock your potential with a rewarding role. 

Enjoy competitive hourly rates, convenient onsite parking, and a structured work schedule.

About Us

ADF Health Services provides comprehensive healthcare to Australian Defence Force (ADF) personnel across the nation. In collaboration with Bupa, Serco delivers defence-ready clinical and support staff to over 50 on-base locations, ensuring ADF members receive quality medical care. To learn more, visit  https://careers.serco.com/apac/en

About the Role 

As the Health Clerk, you will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery.

You will communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.

About Robertson Health Centre

Located on Robertson Barracks in Holtze, just 15 km east of Darwin, the Robertson Health Centre serves approximately 2,800 Defence staff and accommodates an additional 2,500 US Marines from May to September each year. The centre provides a wide range of services, including primary medical care, pharmacy, dental, physiotherapy, and mental health services. It also operates a 22-bed, 24/7 ward, supporting the health needs of personnel. Standard operating hours are Monday to Friday, from 7:30 AM to 3:30 PM.

About You

As the ideal applicant you will have:

• At least 12 months of experience in an administrative role (full-time or part-time) 
• Experience in a clinical support or medical reception role (desirable) 
• Demonstrated, exceptional customer service skills 
• The highest level of personal integrity and ethical behaviour 
• The ability to work independently as well as part of a team 
• The ability to understand the importance of accurate and up-to-date record-keeping in a clinical setting 
• Australian Citizenship and the ability to obtain and maintain a Baseline Defence Security Clearance

Rewards & Benefits 

• Join a thriving community built on trust, compassion, innovation, and pride—where your voice truly matters. 
• Enjoy a comprehensive benefits package, including paid annual and personal leave, professional development opportunities (such as CPD, volunteer, and reservist leave), exclusive lifestyle discounts, and ongoing mental health support through our Employee Assistance Program (EAP). 

WANT TO KNOW MORE?

Reach out to Polly via email: Polly.Buerano@serco-ap.com or on 08 8432-2544.