Candidate Experience Coordinator

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Hybrid working arrangements with flexibility
• Access to a wide range of wellbeing and development programs
• Opportunities to work across multiple Justice contracts
• Supportive leaders who value your voice and ideas
• Discounts across health, travel, retail and more

Make an impact at Serco

In this 6-month fixed-term role, you’ll support our Justice volume recruitment team as we deliver high-volume hiring for a new justice contract in Melbourne. You’ll work closely with our Talent Acquisition Lead to create a smooth recruitment experience for every candidate, making sure our processes are efficient, compliant and technology enabled. You’ll collaborate with a supportive team, working across multiple Justice contracts while helping us modernise how we recruit and create positive experiences for candidates and hiring managers.

As a Candidate Experience Coordinator in the Serco AsPac Talent Acquisition team, you’ll make a positive impact by:

• Managing recruitment administration and maintaining accurate candidate data.
• Coordinating assessment centres, interviews, online assessments and pre-employment checks.
• Supporting high-volume sourcing, screening and onboarding across Justice contracts.
• Partnering with hiring managers to understand demand and support recruitment activities.
• Administering our CRM (Phenom) and helping streamline technology-enabled processes.
• Supporting the team during peak periods and contributing to continuous improvement.

Serco is a place for you

You could be a great fit if you have:

• Experience in recruitment or high-volume administration.
• Strong communication and relationship-building skills.
• Confidence working autonomously while staying collaborative and supportive.
• Experience prioritising competing needs in a fast-moving environment.
• Comfort using recruitment systems and digital tools, with curiosity to learn more.
• High attention to detail and a caring, candidate-focused approach.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.