Medical Receptionist
Puckapunyal, Victoria, AU, 3662
Seymour – Medical Receptionist – Puckapunyal Health Centre – Full time
Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.
What’s on offer
- Work-life balance – predictable hours, finish on time, Christmas & New Year Leave
- Safe, respectful environment – professional, health focused patient cohort
- Collaborative team – feel valued and supported in a multidisciplinary team
- No financial transactions – focus on clerical and administrative support only
- Civilian role – be part of the mission without wearing the uniform
- Practical perks – free parking and uniforms
- Wellbeing support – mental health resources and lifestyle discounts
About Puckapunyal Health Centre
Puckapunyal Military Area is located approximately 13km west of Seymour. This was first used as a mobilisation and training area during WWI and by 1939, and was formally established in the early 1940’s. It is home to the Headquarters of the Combined Arms Training Centre, Army Knowledge Centre and Schools of Artillery & Transport. The health centre services up to 4000 Defence members and provides primary medical, aviation medical, nursing, physiotherapy, dental, pharmaceutical and mental health. There is a 12 bed low dependency ward which operates 24/7. The standard operating hours are 07:30 – 15:30 Monday – Friday (depending on role requirements and specific craft groups required for weekend and on-call shifts).
We have full time and casual roles available, every Monday to Friday (day shift) within a multidisciplinary healthcare team
What you’ll do
- Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
- Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
- Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
- Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
- Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.
What you bring
- Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
- Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
- Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
- Sound computer literacy and experience with electronic health record systems highly regarded.
Who we are
Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.
Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.
Interested? Contact Divya on 0427 566 681 or email Divya.Nair@serco-ap.com for a confidential chat.
Apply now.