Candidate Experience Coordinator

Serco is a place where you can grow

Your impact makes a meaningful difference, and we’re committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Hybrid work including Melbourne CBD and Port Melbourne.
• Career development within a global organisation.
• Supportive and inclusive team culture.
• Access to wellbeing and employee support programs.
• Employee Networks that champion diversity and belonging.
• Long-term, Government-backed contract stability.

Make an impact at Serco

As our Candidate Experience Coordinator, you’ll play a key role in delivering a seamless, high-volume recruitment experience across our Facilities Management and Cleaning contracts. You’ll support our Talent Acquisition team by coordinating recruitment processes, managing systems and administration, and ensuring every candidate feels valued and informed. This is an admin-focused role with scope to grow as you develop your capability and confidence.

As a Candidate Experience Coordinator in the Talent Acquisition team, you’ll make a positive impact by:

• Managing high-volume recruitment administration across FM contracts.
• Coordinating interviews, pre-screening and onboarding activities.
• Maintaining and updating our Applicant Tracking System (ATS).
• Responding to candidate enquiries via central mailboxes and phone.
• Supporting sourcing activities across job boards and social channels.
• Building strong relationships with hiring managers to meet workforce needs.

Serco is a place for you

You could be a great fit if you have:

• 1–3 years’ experience in administration or recruitment support.
• Strong communication skills and a polished, professional approach.
• Confidence working in high-volume, fast-paced environments.
• Excellent organisation and attention to detail.
• A proactive mindset with the willingness to learn and grow.
• The ability to adapt to ambiguity and manage competing priorities.

In joining us, you’ll be part of a highly supportive culture with trusted leaders who will help you achieve your goals. Here, you’ll appreciate a flexible approach to work-life that comes with working at a company with long-term Government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.