Clinical Compliance Business Partner

Serco is a place where you can grow

Join a team of 10,000 professionals across Asia Pacific (APAC) and experience a workplace of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit every stage of your life and career, including:

• Competitive salary package
• Hybrid working arrangements for a better work-life balance
• Opportunities for ongoing learning and professional development
• Supportive and collaborative team environment
• Long-term, stable government-backed contracts

Make an impact at Serco

As a Clinical Compliance Business Partner, you’ll play a vital role in ensuring that the ADF Health Services contract maintains high standards of clinical credentialing and compliance. This is an opportunity to work with a passionate and professional team committed to quality care.

Your responsibilities will include:

• Managing clinical credentialing for new applicants using the Serco compliance tool (MyCred)
• Conducting interviews and reference checks for clinical roles
• Supporting credentialing processes for secondary roles and re-credentialing activities
• Collaborating with the recruitment team to assess applicant suitability and process compliance waivers
• Providing clinical guidance on maintaining success profiles and credentialing tools
• Assisting with audits, reports, and other recruitment or training activities as needed

Serco is a place for you

Your ideal skills & experience:

• Tertiary qualifications in nursing, allied health, or a related field, any AHPRA craft group
• Minimum 4 years of clinical experience in a healthcare setting within the past 6 years
• Experience in clinical recruitment, including interviews and credentialing
• Proficiency in MS Office tools such as Teams, Outlook, Word, and Excel
• A commitment to working both independently and collaboratively to deliver safe, high-quality outcomes

Desirable but not essential:

• Experience in developing clinical governance documents or delivering clinical education
• Experience with quality activities or organisational change initiatives

Are you ready to do important work that really matters?

At Serco, we bring together the right people, technology, and partners to create impactful solutions for the world’s most urgent challenges.

We value diversity and are committed to fostering an inclusive environment. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and those with disabilities.

As a Circle Back Initiative Employer, we’re committed to responding to every applicant.

Impact a better future at Serco.