Executive Assistant - Sales

Serco is a place where you can grow

Join a team of over 10,000 professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit every stage of your life and career, including:

• Hybrid role offering a mix of in-office and remote work.
• Career development pathways within a global organisation.
• Access to wellbeing and employee assistance programs.
• Meaningful work supporting senior leaders in a dynamic, growth-focused environment.
• Opportunities to collaborate with government, industry, and commercial partners.

Make an impact at Serco

We’re seeking an experienced and proactive Executive Assistant to provide high-level executive and operational support to the Chief Customer Officer (CCO) and Director of Growth & Corporate Affairs, as well as the wider Growth Leadership team. This role is ideal for someone who thrives in a sales and customer-focused environment, enjoys working at pace, and takes pride in supporting business growth and stakeholder engagement across complex, high-impact projects.

As part of our Growth, Strategy & Government Relations team, you’ll make a positive impact by:

• Managing calendars, travel arrangements, and expense coordination for senior leaders.
• Preparing sales-related reports, presentations, and correspondence to support customer engagement and business development initiatives.
• Coordinating meetings, governance sessions, and events with internal and external stakeholders across multiple time zones.
• Supporting the Business Lifecycle Review Team (BLRT) governance process, including bid documentation and reporting.
• Maintaining CRM data and producing accurate, timely updates on prospects, customers, and opportunities.
• Coordinating divisional stakeholder engagement activities, including meetings with senior public servants, partners, and key customers.

Serco is a place for you

You could be a great fit if you have:

• Proven experience supporting senior executives in a sales, growth, or customer-centric environment.
• Advanced Microsoft Office skills, particularly in Excel for reporting and analysis.
• Confidence using CRM systems, SAP, Concur, and other digital collaboration tools.
• Excellent written communication skills, creating clear, engaging correspondence and presentations.
• Strong organisational and time management abilities with a flexible, can-do approach.
• A proactive mindset with the ability to anticipate needs, build relationships, and adapt to change.

In joining us, you’ll be part of a highly supportive culture with trusted leaders who’ll help you achieve your goals. You’ll enjoy a flexible approach to work-life balance that comes with working at a company with long-term, government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments across the globe. The work we do touches the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and people with disability.

By joining Serco, you’ll have access to employee networks led by colleagues who are passionate about diversity, inclusion, and belonging.

Impact a better future at Serco.