Health Clerk
Townsville, Queensland, AU, 4813
About the role
In this Health Clerk role, you will work Monday to Friday as 0730 to 1600. You will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery. You will also communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.
About Lavarack
Lavarack Health Centre is located in Townsville at Lavarack Barracks, the largest Army base in Australia. It includes the Operational Deployment Force and facilities to undertake mission rehearsal exercises prior to deployment. The facility provides primary medical, underwater medical, surgical outpatient, dental, nursing, physiotherapy, mental health, and pharmaceutical care to approximately 8000 members. It also operates a 24/7 inpatient low dependency ward. The standard operating hours of the centre are generally 0700-1630 Monday – Friday
About you
With experience working in a clinical support role, you enjoy knowing your work is contributing to positive health outcomes for patients. You understand the importance of accurate and up-to-date record keeping in a clinical environment and take pride in being responsible for this.
To be successful in this role, you will have:
- The highest levels of personal integrity and ethical behaviour.
- Minimum of 1 year full-time experience in an Administrative role (or part-time equivalent).
- Demonstrated ability to work in a customer service focused environment (desirable).
- Ability to work independently as well as part of a team to support the delivery of safe, efficient and high-quality care to patients.
- You must be an Australian Citizen to obtain the required Baseline Security Clearance for this role.
Rewards and Benefits
- Paid volunteer leave and leave for Reservists
- The provision of uniforms
- Free Car Parking
- A variety of lifestyle discounts through our Benefits program including discounts with Apple, Qantas, Hoyts Cinemas and more!
- Access to Sonder, our 24/7 Employee Assistance Program, including immediate mental health and counselling support as well as access to specialist support lines and wellbeing programs for you and your immediate family
- Referral a friend bonus (Conditions apply)
If you would like to find out more before applying, please feel free to contact Sarah Bonzer via sarah.bonzer@serco-ap.com
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.
By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
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Impact a better future at Serco.