Healthcare Assistant

Healthcare Assistant – Auckland South Corrections Facility
Make a difference every day, supporting the wellbeing and dignity of others.

At Serco, we believe in creating safer communities and supporting people on their journey of rehabilitation. As a Healthcare Assistant, you’ll be part of a committed health team providing professional, respectful, and culturally responsive care to tāngata (people in our care) at Auckland South Corrections Facility (ASCF).

This role is about more than just healthcare – it’s about whakawhanaungatanga (building relationships), respecting the mana and dignity of each person, and working together to support positive health outcomes.

What you’ll be doing:

• Supporting nurses and health professionals in delivering quality care
• Assisting with health assessments, clinics, and day-to-day care needs
• Taking basic observations such as blood pressure, pulse, and blood sugar levels
• Administering medications under supervision
• Helping with dressing, phlebotomy, and other clinical support tasks
• Ensuring the dignity, privacy, and independence of tāngata is respected at all times

What you’ll bring:

• At least 2 years’ experience in the health sector
• A Healthcare Assistant qualification
• Clear communication skills, with the ability to engage with people from diverse backgrounds
• Understanding of tikanga Māori and Pacific cultural values, and a commitment to working inclusively
• Professionalism, empathy, and a drive to support rehabilitation and wellbeing

Why join us?

• Work in a supportive, multidisciplinary team environment
• Ongoing training and development opportunities
• Be part of meaningful mahi that directly contributes to safer communities
• Inclusive workplace that values te ao Māori and cultural diversity

At Serco, we are committed to upholding Te Tiriti o Waitangi and supporting culturally safe practice across our services.

Ready to make a difference?
Join us at ASCF and bring your skills, compassion, and cultural understanding to where they are needed most.

If you have any questions or would like a confidential chat, feel free to reach out to Beth Peeney on:  +61 8 9450 9647 or beth.peeney@serco-ap.com

Impact a better future at Serco