FM Consultant - Hard Services - Talent Pool (KSA)

FM Consultant - Hard Services
Impact a better future

Advertisement  close date: 31/12/2025

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  
 
Your Opportunity  

Serco is currently talent pooling for upcoming opportunities. Join our talent pool for consideration in future roles within our organization.  

Key Accountabilities

• Support the Talent and Colleague Experience team in all projects and deliverables. 
• Support in preparation of reports and data analysis of Talent frameworks. 
• Coordination with relevant stakeholders for high potential programmes, including planning, reports, meeting invites, and programme monitoring. 
• Support the Senior Facilities Manager inclusive of all Hard FM aspects in the development of the Facilities Management Strategy of the project which formulates part of the overall Estate Operational Management Strategy of the project including but not limited to:
• Health, safety and environment.
• Back of House areas, including office space, storage, support rooms etc.
• Front of house areas, including public access.
• Building maintenance units (BMU) and storage.
• Review current CAFM systems available in the market and make recommendations
• Outlining the facilities management strategy of individual assets
• Advice and recommendations from a services delivery perspective on all issues raised.
• Review and comment on facilities/asset management aspects of documentation and reports related to the Project.
• Development of specifications with regards to O&M Manuals
• Assist & support the wider Serco team in the development of Estate Management tender documentation from an FM perspective.
• Providing the required and necessary input with regards to Hard FM expertise & know-how
• Document and develop expectations of the stakeholders in terms of service levels and facilities management services deliverables that can be drawn or implied from the client’s documentation.
• Promoting and recommending innovation best practices and green technologies in accordance with standards.
• Providing expertise, recommendation and know-how with regards to all Hard FM services to provide support to the Senior Facilities Manager in delivering Serco’s contractual obligations including but not limited to:
• Building Maintenance
  CCTV Systems
  Access Systems
  Air Conditioning
  Fire Safety
  Structural Maintenance
  Heating & Ventilation Systems
  Mechanical & Electrical Services

Specific Requirements

• 12+ years' experience, two years of which were in a similar role working within a highly dynamic and complex environment, with specific experience related to Hard Services facility management operations.
• Experience in managing Teams within the Facility Management industry.
• Degree in engineering or equivalent
• Understanding of Hard and Soft Service operational dependencies and impact on other functions and non-operational directorates.
• Background in facilities management and operations  

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.