Document Controller

Document Controller
Impact a better future

At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future.

We have been operating in the Middle East since 1947 and have a profound understanding of the region.

With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.

Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges.

Your Opportunity  

The Document Controller will manage project documentation and configuration control processes to ensure that all technical, contractual, safety, and regulatory records are maintained, traceable, and readily available throughout the project lifecycle.

The hiring for this position is subject to contract award.

Key Accountabilities

Document Control

• Support applying for airport passes

• Manage incoming and outgoing correspondence, transmittals, and revision control.

• Maintain deliverables registers, review trackers, action logs, and document databases.

• Ensure only approved revisions are distributed and used.

Configuration and Records Management

• Maintain an auditable trail of submissions, comments, and approvals.

• Control technical documents, drawings, reports, and test records.

• Support document retention and archiving requirements.

Project Support

• Prepare meeting minutes and action trackers, Support weekly and monthly reporting.

• Assist with audits and regulatory evidence management.

• Support handover and closeout documentation activities, including O&M manuals, as-built records, and training documentation.

General Responsibilities

• Coordinate with contractors and stakeholders on document submissions.

• Support the Project Manager and project team in maintaining effective document management processes.

Specific Requirements

Qualifications

• Diploma or Bachelor's Degree, Engineering, Information Management, or equivalent.

Experience

• Minimum 5 years' experience in document control within engineering, airport, or infrastructure projects.

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.