General Assistant

General Assistant

Location: The Beacon Sports Centre, SL0 0HS
Salary: £12.71ph depending on skills and experience
Schedule: Casual, as and when required. Covering a mixture of early, late and weekend shifts (must be flexible)

Ready to impact a better future?

Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a General Assistant to join our Team

What you’ll do as a General Assistant

You’ll be entrusted to:

• Monitor customer safety across the leisure centre, including poolside supervision when required
• Support the Duty Manager with day-to-day operations and ensure facilities are safe and ready for use
• Carry out cleaning duties in line with agreed standards, always maintaining a high standard of cleanliness
• Deliver excellent customer service by responding positively to enquiries, feedback, and concerns
• Build positive relationships with customers, colleagues, partners, and visitors to the site
• Support environmental and energy reduction initiatives in line with our Carbon Policy

Does this sound like you?

You’ll be a great fit for this role if you have:

• A strong commitment to customer safety, care, and service
• A positive, can-do attitude and pride in maintaining high standards
• The ability to work well as part of a team while also using your own initiative
• Good communication skills and a friendly, approachable manner
• Flexibility to support operational needs, including shifts and varied duties

This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

#leisurejobs

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

*Google Chrome is the preferred browser to access Serco careers website*