Apprentice Gas Engineer

Domestic Gas Apprentice

Location: Northwest England
Salary: Competitive apprenticeship salary plus excellent benefits
Schedule: Monday – Friday 37.5 hours between 08:00 and 18:00. 1 day release a week for college (TBC)

Apprenticeship qualification to be achieved on completion: Gas Engineering Operative Level 3

Ready to impact a better future?
This is your chance to build a hands-on career that really matters. As a Domestic Gas Apprentice, you’ll learn directly from qualified gas engineers while supporting safe, reliable heating and gas services in people’s homes. Our work touches live every day — and yours will too.

You’ll join a team that cares about doing the right thing, takes pride in its work, and invests in headroom for people to grow. From day one, you’ll earn while you learn, developing the skills and confidence needed to become a fully qualified Gas Engineer.

What you’ll do as a Domestic Gas Apprentice

You’ll work alongside experienced engineers, supporting the installation, servicing and maintenance of domestic gas appliances and heating systems. Every day brings practical learning, problem-solving, and the opportunity to make a positive impact on communities.

Your role will include:

• Assisting qualified gas engineers with servicing, repairs and installations
• Learning and applying gas regulations, manufacturer instructions and safe working practices
• Maintaining tools, equipment and work areas safely
• Supporting accurate documentation and electronic records, including reports and certification drafts
• Working collaboratively with housing and maintenance teams to deliver high-quality services
• Participating fully in college learning, training courses and assessments as part of the apprenticeship programme
• Complete and maintain work records including appliance and customer data in accordance with General Data Protection Regulations (GDPR)
• Communicate verbally with customers, including the provision of guidance on energy and efficiency measures specific to the appliance or system being worked on.
• You’ll also gain experience in materials management, waste disposal, health and safety compliance, and effective scheduling — all essential foundations for a future in gas engineering.

This role requires BPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. An Occupational Health Questionnaire will also be required to ensure we can offer appropriate support for your wellbeing and performance.

Does this sound like you?

You’re motivated, practical, and keen to learn a skilled trade. You take pride in doing things properly and understand the importance of safety, trust and care when working in people’s homes.

We’re looking for someone who has:

• A full UK driving licence
• Maths and English GCSE grade A-C/9-4 or equivalent
• A willingness to attend college and complete all elements of the gas apprenticeship
• Strong communication skills and a positive approach to teamwork
• A commitment to learning, self-development and continuous improvement
• Some basic knowledge of plumbing or heating systems would be helpful, but not essential — curiosity, reliability and a strong work ethic matter most.

Discover all you need to keep growing
At Serco, we create impactful solutions that support communities and build trust. You’ll be supported by experienced colleagues who want to see you succeed, and you’ll gain skills that open doors for your future.

Our values — Trust, Care, Pride and Innovation — guide everything we do. Whether you’re learning on the job, supporting residents, or contributing ideas, your work has purpose here.

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.  At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&icareersUK@serco.com. 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j&icareersUK@serco.com to discuss.