Facilities Manager

Bisham Abbey National Sports Centre
£38,000 per annum + benefits
Full time, permanent.

Working Monday – Sunday across various shift patterns.

Ready to make an impact?

As a Facilities Manager in our Bisham Abbey National Sports Centre team, you’ll take a leading role in keeping one of the UK’s most iconic sporting and heritage venues running smoothly. You’ll make sure our facilities are safe, welcoming, and high-quality – supporting both elite athletes and our local community to thrive.

You’ll be entrusted to:

• Provide day-to-day leadership to our operations team, acting as second in command and supporting the Contract Manager.
• Champion a customer-first mindset, ensuring service excellence across all areas, including accommodation.
• Oversee site standards, keeping facilities clean, safe, and professionally presented, while regularly acting as Manager on Duty.
• Work closely with departmental leads to maintain operational readiness and foster a proactive, collaborative culture.
• Support and lead the Front of House team to deliver an outstanding guest experience.
• Monitor and report on key accommodation performance indicators such as revenue, costs, guest satisfaction, and service standards.

Does this sound like you?

You’ll be a great fit for this role if you have…

• Experience leading high-performing, customer-focused teams.
• Knowledge of Health and Safety at Work legislation and its practical application.
• Strong communication, organisation, and leadership skills.
• ICT proficiency, including MS Office and report writing.
• A valid First Aid at Work certificate (or willingness to achieve one on appointment).
• Previous experience in running Leisure or Health club or Hospitality operations,

Discover all you need to keep growing

Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

Because this is a place for you

Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: Up to 20 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
• Leisure Specific Benefits - Employee Benefits

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Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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