Cleaner

Cleaner

Location: HMP Ashfield, Pucklechurch, Bristol BS16 9QJ
Salary: £22,653 per annum plus excellent benefits
Schedule: Full-time 35 hours per week Monday – Friday, general working hours 6am -2.30am, but this can be flexible.

Ready to impact a better future?

As a Cleaner in our Justice and Immigration team, you’ll play a vital role in keeping a safe, clean, and well‑maintained environment within a secure custodial setting. Your work helps ensure that colleagues and those in our care can go about their day in surroundings that support wellbeing, dignity, and trust.

This role is about more than cleaning. It’s about pride in your work, consistency you can be relied on, and contributing to an environment where high standards really matter. Every task you complete supports the smooth running of the site and has a positive impact on daily life within the prison.

What you’ll do as a cleaner

You’ll be entrusted to:

• Clean offices, meeting rooms, corridors, and reception areas
• Maintain staff kitchens, washrooms, and welfare facilities
• Carry out waste disposal and restock consumables
• Follow health, safety, and environmental standards at all times
• Adhere to security procedures within a prison environment
• Complete other reasonable duties within your area of competence as required

Does this sound like you?

You’ll be a great fit for this role if you have:

• A good eye for detail and take pride in high standards of cleanliness
• The ability to follow structured processes and instructions
• A reliable and professional approach to work
• An understanding of confidentiality and appropriate workplace boundaries

Vetting and checks:

This role requires BPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. An Occupational Health Questionnaire will also be required to ensure we can offer appropriate support for your wellbeing and performance.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer:

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days' annual leave plus bank holidays
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.