Motivational Trainer

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Location: Cardiff office with travel across South Wales locations
Salary: £32,000 per annum, plus company car plus excellent benefits
Schedule: 37 hours per week

Ready to impact a better future?

As a Motivational Trainer in our Employment, Skills and Training team, you’ll deliver high-energy, engaging programmes that help people reconnect with the world of work, build confidence and take meaningful steps towards sustainable employment.

This is a role with real purpose. You’ll support individuals who may be facing significant barriers to work, including young people and those who are currently not in employment, education or training. Through creative, inclusive delivery, your work will help build self‑belief, motivation and essential employability skills - creating a positive impact on individuals, families and communities across South Wales.

Please note this role is subject to contract award.

What you’ll do as a Motivational Trainer

You’ll be entrusted to:

• Deliver engaging, high‑energy motivational workshops and one‑to‑one interventions that build confidence, resilience and readiness for work
• Use creative and innovative delivery techniques to engage learners with diverse needs, including those who may have become disengaged from education or employment
• Embed motivation, goal‑setting and growth‑mindset approaches across programmes to ensure a consistent and positive learner experience
• Work closely with Employment Coaches and Trainers to co‑create personalised development plans and support sustained progression outcomes
• Identify barriers to participation and motivation, putting timely strategies in place to re‑engage learners
• Use learner feedback and performance data to measure impact and continuously improve delivery

Does this sound like you?

You’ll be a great fit for this role if you have…

• A minimum Level 3 Award in Education and Training, or equivalent experience
• Proven experience delivering employability, training or motivational programmes, ideally within welfare‑to‑work or skills environments
• Strong facilitation skills with the ability to engage and motivate groups both face‑to‑face and online
• High levels of empathy and emotional intelligence, with an inclusive, learner‑centred approach
• Excellent communication and organisational skills, with the ability to build trust and inspire confidence
• Welsh speaking is desirable

Vetting and checks:

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Company car
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.