PMO Support Officer

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Dumfries and Galloway Royal Infirmary

Up to £40,000, dependant on experience

Full-time

Ready to make an impact?

As a Project Management Office (PMO) Support Officer in our Health Operations team, you’ll play a vital role in helping us deliver high-quality Lifecycle, Capital, and Minor Works projects. You’ll support project managers by managing change control notices (CCNs), ensuring data accuracy, and keeping projects organised and compliant – all contributing to safe, efficient, and effective delivery for our customers.

You’ll be entrusted to:

• Manage change control notices (CCNs) and ensure they’re tracked and processed correctly.
• Use Excel to maintain trackers, reports, and dashboards that provide visibility of live and pipeline projects.
• Organise works and coordinate with project managers to keep programmes on track.
• Obtain and manage quotes from contractors, supporting procurement and financial reconciliation.
• Deliver monthly summary reports and liaise with finance partners to ensure alignment between SAP and project positions.
• Arrange stakeholder meetings, workshops, and programme review boards.

Does this sound like you?

You’ll be a great fit for this role if you have…

• Strong organisational skills, with a methodical approach and the ability to thrive in a fast-paced environment.
• Excellent time management skills and attention to detail.
• Good working knowledge of Microsoft Office, especially Excel, Word, Project, Visio, and PowerPoint.
• Experience using Computer Aided Facilities Management (CAFM) systems, ideally supporting Hard Facilities Management (FM) projects.
• Clear communication skills – verbal, written, and online – with the ability to build positive relationships.
• Previous experience working in a healthcare setting (desirable).

Discover all you need to keep growing

Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

Because this is a place for you

Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.