Deputy Shift Supervisor

Deputy Shift Supervisor
Full time/ 42 hours/ 2 days, 2 nights and 4 days off
RAF Brize Norton, OX18 3LX
Salary: £35,087.50 includes shift allowance

Serco is recruiting for a Deputy Shift Supervisor. In this role, you will take on supervisory duties and oversee tasking for MT Ops drivers in the absence of the Shift Supervisor. You will support the effective delivery of business objectives and ensure all contractual obligations are met to a high standard.

Main Accountabilities 

•    Take on all supervisory duties for MT Ops drivers when the Shift Supervisor is absent.
•    Support the MT Ops Manager with the daily running and coordination of MT operations.
•    Ensure all transport requests are completed in line with JSP 800 Vol 5.
•    Allocate and supervise MT staff within delegated authority.
•    Monitor tasks staff attendance, conduct, and performance as required.
•    Make sure drivers have the correct documentation, equipment, and information for each task.
•    Follow procedures for reporting vehicle faults, defects, and breakdowns.
•    Allocate trained and qualified personnel to suitable vehicles for each transport request.
•    Brief drivers fully so they can complete tasks safely and effectively.
•    Allocate resources efficiently to meet operational demands.
•    Ensure full compliance with Operator’s Licence requirements, including continuous and effective control of the operating centre.
•    Ensure compliance with all company policies relating to road transport and dangerous goods.
•    Make drivers aware of their legal duties, insurance responsibilities, ADR requirements, and accident reporting obligations.
•    Organise your area effectively to meet contractual and operational requirements.
•    Ensure all staff are trained and competent for their roles.
•    Promote and lead a strong safety first culture with zero compromise.
•    Support cost effective vehicle scheduling while maintaining high safety and quality standards.
•    Encourage continuous improvement and efficiency across the team.
•    Use the Clarity fleet management system to support daily operations.
•    Supervise your area to ensure accurate, efficient, and reliable service delivery.
•    Ensure compliance with the Serco Management System, ISO standards, HASAW Act, and COSHH regulations.
•    Report any safety, compliance, risk, or operational concerns to the MT Ops or Deputy MT Manager.
•    Complete all required training and ensure your team does the same.
•    Carry out any additional reasonable duties assigned by the MT Ops or Deputy Transport Manager.
•    Maintain up to date knowledge of all relevant legislation, policies, and procedures.
•    Undertake driving duties when required.

What you will need to do the role:

•    Full Driving Licence Cat D & C (C+E Desirable)
•    DCPC Licence for respective licences held
•    Hold a colour perception category of the required standard to enable the issue of an Airfield Driving Permit.
•    Have a thorough understanding of Joint Service MT and a working knowledge of Dangerous Goods Regulations 
•    Knowledge of load and load restraint.
•    Proven ability in supervisory management.
•    ADR Awareness in all classes of Dangerous Goods.

What we offer:

•    Salary:  salaries with annual reviews
•    Pension: Up to 6% contributory pension scheme
•    Holidays: 24 days annual leave
•    Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
•    Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
•    Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
•    Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
•    Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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