Administrator

Administrator

Location: Yarl's Wood Immigration Removal Centre, Clapham, Bedfordshire, MK41 6AT

Salary: £27,315.24 per annum plus excellent benefits

Schedule: Full-time, Monday to Friday 40 hours per week- 8:30-4:30pm or 9am- 5pm (job share opportunity available- please confirm if you are seeking part time on your application) 

Ready to impact a better future?

As an Administrator in our Justice and Immigration team, you'll provide vital administrative support across several key functions that help safeguard the wellbeing, dignity and experiences of those in our care. You'll play an important role in ensuring information is accurate, actions are tracked, and services continue to operate effectively and compliantly.

Our work touches lives every day. In this role, you'll help create impactful solutions by supporting equality, welfare, safeguarding and violence reduction initiatives that make a positive impact on communities and individuals. Working closely with managers, colleagues and external stakeholders, you'll help ensure that important programmes and services continue to deliver positive outcomes while supporting a culture of trust, care and continuous improvement.

What you’ll do as an Administrator

• Provide administrative support across Equality, Diversity and Inclusion (EDI), Welfare, Safer Detention and Violence Reduction functions.
• Produce reports, analyse data and maintain records to support operational performance, compliance and Home Office requirements.
• Monitor and maintain databases, action trackers, complaints information, safeguarding records and departmental documentation.
• Coordinate audits, dip checks, meetings and action plans, ensuring information is accurate and deadlines are met.
• Support the review and update of local procedures, instructions, communications and noticeboards.
• Liaise with internal and external stakeholders, charities and partner organisations to maintain effective working relationships and support service delivery.

Does this sound like you?

• Experience in administration, reporting and data management within a busy and fast-paced environment.
• Strong written and verbal communication skills with the ability to produce accurate reports and correspondence.
• Excellent organisational skills with the ability to prioritise workloads and meet deadlines.
• Strong attention to detail and confidence using Microsoft Office applications.
• Able to build positive relationships, work independently and demonstrate sound judgement when handling sensitive information.
• Experience of working with Power Bi is highly desirable.

What we offer

• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

A Standard DBS check and CTC will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Let’s impact a better future, together. Apply today.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

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