Dumfries & Galloway Royal Infirmary
Dumfries, Dumfriesshire, GB, DG2 8PS
Building Support Assistant
Location: Dumfries and Galloway Royal Infirmary, Dumfries, DG2 8RX
Salary: £ 28,291– 30,500 plus shift enhancements
Schedule: Full time 37.5 hours per week, working a mixture of earlies, days and lates between the hours of 6am & 10pm, weekend working will be 1 in 4.
Ready to impact a better future?
As a Building Support Assistant in our Health team, you’ll help keep essential hospital environments safe, compliant, and functioning smoothly so clinical teams can focus on care. Your work will directly support safe patient spaces and contribute to services local communities depend on.
You’ll play a hands-on role maintaining engineering plant, equipment, and the wider estate. From planned maintenance to reactive repairs, you’ll help ensure our facilities meet strict regulatory standards and remain fit for the future. Every task you complete helps create safer spaces and better experiences for patients, visitors, and colleagues.
What you’ll do as a Building Support Assistant
You’ll be entrusted to:
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Carry out planned preventative maintenance and reactive repair tasks across a wide range of building systems, equipment, and plant, following operational manuals and training.
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Undertake ductwork cleaning, filter changes, lamp and tube replacements, and cleaning of plant areas, equipment, and plant rooms.
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Work safely in highrisk or challenging environments, always following the correct safety measures and procedures.
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Record and document maintenance activities through the Computer Aided Facilities Management (CAFM) system, ensuring accurate logs, service sheets, and work orders.
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Assist technicians and craft colleagues with technical tasks, fault-finding, and diagnostic work.
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Support emergency repairs, overtime requirements, contractor escorting, and recall working as needed.
Does this sound like you?
You’ll be a great fit for this role if you have:
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Recognised industry training (for example, NVQs) plus strong health and safety awareness.
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Experience working in a building services or maintenance environment.
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Attention to detail, good communication skills, and the ability to manage competing priorities.
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IT literacy and confidence working with digital systems.
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A flexible, proactive approach and the ability to work well within a team.
Vetting and checks:
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
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Salary: Competitive salaries with annual reviews
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Pension: Up to 6% contributory pension scheme
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Holidays: 25 days' annual leave plus bank holidays
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Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
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Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
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Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
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Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
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Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme
Let’s impact a better future, together. Apply today.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
