FM Projects & MTT Administrator

PMO Administrator

Location: Home-based, UK-wide with regular travel across the UK

Salary: £34,425.09 plus excellent benefits

Schedule: Full-time, home-based role with regular travel across the UK as required

Ready to impact a better future?

As a PMO Administrator in our Justice and Immigration Facilities Management team, you'll play a key role in supporting the successful delivery of projects that help maintain safe, effective environments across our operations. You'll provide vital administrative, procurement and project support, ensuring projects are well-controlled, accurately tracked and delivered efficiently.

This is an excellent opportunity for someone with strong administrative and procurement experience who is looking to build a future in project management. Your work will have purpose, helping teams create impactful solutions through effective governance, accurate reporting and strong financial oversight. Working remotely as part of a collaborative national team, you'll help make a positive impact on communities while developing valuable project delivery experience.

What you’ll do as a PMO Administrator

• Raise, manage and track purchase orders to support project delivery activities
• Monitor project spend, budgets and financial performance information
• Maintain project documentation, action trackers, governance records and management information
• Track project progress, works updates and key milestones, escalating issues where appropriate
• Coordinate meetings, stakeholders and project governance activities
• Support project reporting, compliance and controls to ensure projects remain on track

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Does this sound like you?

• Strong administrative experience within a project, procurement or business support environment
• Experience raising and managing purchase orders and supporting procurement activities
• Excellent analytical skills with strong attention to detail and accuracy
• Advanced Microsoft Excel skills and good knowledge of Microsoft Office applications
• Experience tracking budgets, spend, reporting and project performance
• Able to work effectively within a remote team and manage competing priorities
• Strong communication skills with the ability to build trusted relationships with a range of stakeholders

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What we offer

• 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

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Vetting and checks:

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.  

Let’s impact a better future, together. Apply today.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

Let’s impact a better future, together. Apply today.

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