Route Planning Lead

Home based (with travel as required)
Up to £52,000 per annum, dependant on experience
Full-time, permanent

Ready to make an impact?

As a Route Planning Lead in our Environmental Services team, you’ll design innovative and effective routing solutions that shape how we deliver waste, recycling, cleansing, and grounds maintenance services. Your work will help ensure our services are efficient, customer-focused, and sustainable.

You’ll be entrusted to:

• Design and optimise routing solutions across multiple Environmental Services contracts.
• Use route software to develop efficient routes for recycling, cleansing, and grounds maintenance services.
• Support contract teams during route changes with technical expertise and updates.
• Produce and implement detailed mobilisation plans for route changes.
• Research, analyse, and test routing options to ensure solutions are robust and deliverable.
• Collaborate with IT colleagues to integrate routing software with wider systems.
• Engage with clients and stakeholders to refine requirements and build workable solutions.
• Share knowledge and coach colleagues to build routing expertise across contracts.

Does this sound like you?

You’ll be a great fit for this role if you have:

• Strong analytical and problem-solving skills, with confidence using data to shape solutions.
• Excellent written and verbal communication skills, with the ability to explain complex ideas clearly.
• Experience using Webaspx route optimisation software.
• The ability to build strong stakeholder relationships and influence outcomes at all levels.
• A proven track record of delivering change and improvements in complex environments.
• GCSEs in English and Maths (essential), with further study in Business or Environmental Science desirable.
• Willingness to travel to contracts across the UK, with occasional overnight stays.

Discover all you need to keep growing

Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

Because this is a place for you

Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: Up to 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.