Cleaner

Location: Lancaster LA1
Salary: £24,330 plus company van (driving licence essential)
Hours: 37.5 hours per week with flexible working hours between 8:00 AM and 6:00 PM, Monday to Friday.

At Serco, we believe everyone deserves a safe, dignified, and welcoming place to live especially those navigating the asylum process. Through our partnership with the Asylum Accommodation and Support Services Contract (AASC), we provide vital accommodation and support for people while their asylum claim is being processed.

Serco manages a substantial property portfolio and is deeply invested in improving quality standards to ensure that those in our care are comfortable and have access to the services they need. Since 2012, we have provided housing and support to asylum seekers across the UK, helping some of the most vulnerable people in society feel safe and respected while they await news of their immigration status. With over 7,000 properties in our portfolio, we take pride in maintaining all accommodation to a safe, habitable standard in line with the Decent Homes Standard.

We are now looking for a Cleaner to join our team in Lancaster, helping to ensure that every property we manage is clean, safe, and welcoming. This is far more than a cleaning role it’s an opportunity to contribute to something that truly makes a difference in people’s lives.

What You’ll Be Doing

As a Cleaner, you will play an important role in maintaining high standards of cleanliness and presentation across properties in Kendal and the surrounding areas. You’ll ensure that accommodation provided to asylum seekers is safe, hygienic, and welcoming supporting individuals and families as they begin to rebuild their lives.

Your work will involve cleaning dispersed homes and communal areas, travelling between sites in the company vehicle, and taking pride in ensuring every property meets the required standards.

What We’re Looking For

We are seeking someone who takes pride in their work and is motivated by a sense of purpose. You will need a valid UK driving licence, good communication and basic IT skills, and the ability to work both independently and as part of a team.

Previous experience in cleaning domestic or similar environments is essential, and experience of cleaning larger or shared households would be an advantage.

 Why Serco

 A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on - With our diverse operations across the UK, you’ll have access to exceptional opportunities for growth — from tailored training and internal mobility to the chance to step into more senior roles. Whether you're looking to deepen your expertise or explore new paths, we’ll support you in applying your skills in fresh, meaningful ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

 

A little bit about us

At Serco, we’re a fast-growing company, serving governments around the globe. Our work spans a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We’re committed to delivering, improving and redesigning public services for the benefit of everyone, guided by our values of Trust, Care, Innovation, and Pride.

#aasccareers

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.