Hospital Porter

Porter

Location: Forth Valley Royal Hospital, Larbert FK5 4EB
Salary: £13.32per hour plus excellent benefits
Schedule: 36 hours 12-month fixed term contract – Monday – Sunday flexible shifts days, nights and weekend working.

Ready to impact a better future?
As a Porter in our Portering and Logistics team, you’ll play a hands‑on role in keeping the hospital moving every day. Your work will directly support patient care and the smooth running of vital hospital services.

You’ll help create a safe, supportive environment for patients, visitors and colleagues, ensuring essential items, equipment and materials reach the right place at the right time. It’s a role with purpose — and one that genuinely impacts the experience and wellbeing of the people we serve.

What you’ll do as a Porter
You’ll be entrusted to:

• Escort patients and visitors safely and comfortably around the hospital, using wheelchairs, beds or trolleys.
• Support patient care through empathy, dignity and clear communication.
• Collect, deliver and handle items such as linens, records, specimens, mail, medical gases, furniture and equipment.
• Use portering systems including Intouch, Personal Digital Assistants (PDAs), Computer Aided Facilities Management (CAFM), and Automated Guided Vehicles (AGVs).
• Carry out daily equipment checks to ensure safe and effective operation.
• Assist with waste duties following strict segregation procedures, including clinical waste, recycling and general waste.

Does this sound like you?
You’ll be a great fit for this role if you have:

• Strong verbal and written communication skills with a focus on patient care.
• The ability to work calmly under pressure in a busy environment.
• Good general awareness and sound judgement when responding to changing demands.
• A respectful, empathetic approach when working with patients, relatives and colleagues.
• A willingness to undertake required training across areas such as moving and handling, infection control and equipment use.

Vetting and checks:

This role requires membership of the PVG Scheme, which involves a detailed check of spent and unspent convictions and other relevant information to ensure safeguarding compliance. You will also complete an Occupational Health Questionnaire so we can provide any necessary support to help you carry out your responsibilities.

From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days' annual leave plus bank holidays
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.