J&I FM Escort

Facilities Management Escort

Location: HMP Fosse Way

Salary: £25,466.64 plus excellent benefits

Schedule: Full time 40hours per week, 8am - 4.30pm

Ready to impact a better future?

As an Escort in our Justice and Immigration Facilities Management team, you’ll enable safe, secure and well‑managed access for contractors working within the establishment. Your work ensures the environment remains safe, compliant and well‑maintained — helping us create spaces that support positive futures for the people who live and work there.

You’ll play a meaningful role in making sure essential maintenance and improvement tasks can take place securely. Every day, you’ll help create the conditions that keep our sites running smoothly and support the wider team to deliver a safe, respectful environment where our work has real purpose and a positive impact on communities.

What you’ll do as an Escort

You’ll be entrusted to:

• Carry out all assigned duties safely, following statutory regulations and any local requirements
• Ensure all contractors and their tools are correctly accounted for, securely managed and fully compliant with written instructions
• Support the wider FM team by assisting with routine maintenance and repairs within your training and capability
• Complete and submit all work‑related documentation to relevant colleagues
• Maintain clean, tidy, safe and secure work areas
• Communicate clearly and professionally with colleagues, contractors and others, using both written and verbal communication
• Conduct regular inspections of external areas to ensure they remain clean, safe and presentable

Does this sound like you?

You’ll be a great fit for this role if you have:

• Strong numeracy and literacy skills
• A proactive and flexible approach with a commitment to customer satisfaction and continuous improvement
• The ability to self‑motivate and organise your work effectively
• Confidence communicating with a wide range of people
• A willingness to support colleagues and work collaboratively within a multi‑skilled FM team

Vetting and checks:

This role requires BPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. An Occupational Health Questionnaire will also be required to ensure we can offer appropriate support for your wellbeing and performance.

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days' annual leave plus bank holidays
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.