Maintenance Operative

Salary: £24,750 – £30,000 per annum
Hours: Full-time, 37.5 hours per week (Monday–Friday, with on-call duty 1 in every 9–12 weeks)
Location: Grantham/Newark/Lincoln 

About the Role

At Serco, we work with Asylum Accommodation and Support Services to help individuals navigate the asylum process — including providing safe, temporary accommodation.

As a Maintenance Operative, you’ll play a vital role in keeping our properties safe, functional, and welcoming. You’ll carry out both reactive and planned maintenance tasks, ensuring all works meet the required standards and are completed within agreed SLA deadlines.

You’ll take responsibility for the health and safety of yourself, your colleagues, and all property users during and after your work.

Key Responsibilities

• Complete repairs and maintenance tasks (planned, proactive, and reactive) to a high standard.

• Manage and purchase materials via company account card from approved suppliers only.

• Maintain company vehicles in a clean, professional condition and complete regular inspections.

• Ensure compliance with all health and safety requirements.

• Collaborate with colleagues and work independently to meet operational needs.
  
  
  

Working Pattern

• Monday to Friday, 7.5 hours per day between 08:00 and 18:00 (flexible to meet business needs).
  
  
  

On-Call & Out-of-Hours

• Participation in an out-of-hours rota (approx. 1 in every 9–12 weeks) to provide 24/7 emergency cover.

• Includes a standby allowance plus time-and-a-half for callouts.

What You’ll Need

• Previous maintenance experience in one or more trades such as joinery, plumbing, fitting, painting, and decorating.

• Strong self-motivation and the ability to manage your own workload.

• Teamwork skills to collaborate effectively when required.

• Willingness and ability to travel within the region and occasionally across the UK.

• Full UK driving licence (essential).

• Ability to pass security clearance checks.

What we offer

Competitive salary (rising upon evidence of trade skills)

Up to 6% contributory pension scheme

Vehicle, Fuel Card and tools are all provided.

Career opportunities across the entire AASC contract

Employee discounts for major retailers and leisure activities

Why Serco

A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

#aasccareers

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.