On Street Maintenance Operative

Location: Penton Street Depot, London, N1 9PT
Salary: £30,784 pro rata plus excellent benefits
Schedule: Permanent, Full-time, 40 hours per week, Monday to Friday, working alternating weekly shifts, 7am to 3.30pm and 11am to 7.30pm

Ready to impact a better future?

As an On Street Maintenance Operative in our Cycle Hire team, you’ll help keep London’s cycle hire scheme safe, clean, and available for the communities that rely on it every day. Your work will support customers across the city while ensuring cycle hire stations and bicycles remain operational and ready to use.

Every day brings something different. From maintaining docking stations and carrying out minor cycle repairs to redistributing bicycles and supporting customers, you’ll play a hands-on role in creating impactful solutions that keep people moving. Our work touches lives, and your contribution will have a positive impact on communities while helping to impact a better future.

What you’ll do as an On Street Maintenance Operative

• Clean and maintain cycle hire docking stations to agreed standards.
• Use vehicles, equipment, tools, and cleaning materials safely and effectively.
• Carry out hub duties, including moving and redistributing bicycles across key locations.
• Complete minor bicycle maintenance and repairs on street.
• Collect abandoned and damaged bicycles as directed by the Control Room.
• Provide excellent customer service and engage positively with members of the public.

 
Does this sound like you?

• You have strong communication and people skills and enjoy working with customers.
• You have knowledge of health and safety requirements in an operational environment.
• You have experience using tools, equipment, or cleaning materials safely and effectively.
• You have a genuine interest in cycling and experience riding or working with bicycles.
• You’re flexible, resilient, and comfortable working outdoors in different weather conditions.

 
What we offer

• 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

 
Vetting and checks:

This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

 
Let’s impact a better future, together. Apply today.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

Let’s impact a better future, together. Apply today.