Waste Porter Operative

Waste Porter Operative

James Cook University Hospital, Middlesbrough, TS4 3BW

Various part time shifts available, please indicate which one you are applying for on your application

Salary: £24,169 pro rata, per annum - pro-rata, plus Serco benefits.

Key Purpose:

To provide a comprehensive, quality, efficient and cost-effective Portering service within the whole of the Hospital, in line with contractual requirements ensuring patient care and customer service being at the forefront of service provision.

Main Accountabilities:

• Ensure that all Back of House Portering functions are undertaken in a professional, competent, and safe manner.
• Operation of tow tractors, collecting and transporting goods/waste
• Support the provision of adequate supplies of fluids to Wards when required (normally once a day)
• Responsible for the Collection/transfer of refuse, this includes Clinical refuse and special waste such as limbs and cytotoxic waste.
• Comply with the Company's policies and procedures to ensure efficient and effective service delivery.
• Support the Porter Patient Ambassador to ensure full service follows the site ISO regulations and all quality and environmental systems on site.
• Undertake duties as identified by the Porter Patient Ambassador and management.
• Performance targets to be achieved to agreed standards.
• Assist in maintaining appropriate records in line with service delivery.
• Ensure safe working practices are always maintained.
• Advise the Porter Team Leader of any issues associated with the back of house Portering services.
• Ensure all Portering equipment is in a clean and hygienic condition.
• Report any potential Health and Safety issues or improvements.
• Report any defects/issue of equipment.
• Any other ad hoc duties as requested by the Patient Services Manager

What is needed for the role:

• This is a physical role, and the post-holder will be required to be mobile for most of their working day with manual handling being necessary to lift / carry / operate cleaning machinery.
• NVQ or Equivalent Qualification.
• Ability to read, write and converse clearly in English.
• Basic awareness of Health & Safety working practices.
• Previous experience working within a hospital or service environment.
• Customer service skills including clear verbal communication.
• Understand the importance of patient care, infection control and safety.
• IT Literate to support innovation.

What we offer 

• Up to 6% contributory pension scheme. 
• 25 days annual leave plus bank holidays. 
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. 
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. 
• A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion. 

• Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. 
• Interesting and enjoyable work. 
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. 

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.