Engineering Officer

Engineering Officer

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full time – 37.5 hours per week – Mon-Fri 0800 – 1600 hours

Salary £36,986.76 - £43,372.56 depending on experience plus basic Serco benefits.

Main Purpose:

To manage and develop a wide range of systems of work and provide high level technical services  to enable the safe, efficient and effective maintenance of the mechanical and electrical services and equipment within the hospital

To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust

To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations. To balance and prioritise the work load with the Workforce. To interpret Statutory, Mandatory and Best Practice documentation relevant to the Estates Function

To be able to communicate effectively with the Workforce, Supervisors, fellow Technical Officers and Managers within Serco. To be able to communicate politely with Trust Staff, i.e. inform relevant people of work to be carried out, and informing of work status and potential unavailability of equipment or service. To understand and be involved with the contractual relationship between Serco, Octagon and the Trust

Main Accountabilities: 

• To manage and develop Estates Policies and Procedures
• To hold Authorised Person Status in at least one discipline
• To organise and coordinate critical maintenance shutdowns
• To carry out high level maintenance, repair, commissioning or calibration to a wide range of Plant, Services or Equipment
• To interpret Statutory, Mandatory and Best Practice documentation and implement compliant procedures
• To ensure that all work is carried out in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines
• To manage, develop and review Health & Safety systems, work instructions and working practices
• To actively participate in the operation and development of the Computerised Asset & Labour Control System
• To take part in various Estates Audits
• To ensure that Estates Staff are adequately trained for required tasks
• To monitor working standards of Estates Staff
• To issue Permits to Work to, and monitor the work of Sub Contractors
• To manage certain Sub Contracts
• To work in a safe and responsible manner with full regard for own and other’s safety at all times
• To be prepared to attend work or work beyond expected finishing time in exceptional circumstances
• To be prepared to carry out Technician’s and Craftsperson’s duties in the event of certain maintenance shutdowns
• To attend on-site and off-site training as required
• To be aware of how the Engineering Officer’s Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives

What you will need for the role:

• Completion of a recognised appropriate Engineering or Electrical Apprenticeship or other relevant structured Training Program
• Appropriate City & Guilds and or BTEC certification
• Proven experience of working in a similar environment
• Knowledge and understanding of Building Services
• Good People management skills
• Good communication and customer service skills
• Computer literacy
• Comprehensive knowledge & understanding of high level technical systems

What we offer 

• Up to 6% contributory pension scheme. 
• 25 days annual leave plus bank holidays. 
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. 
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. 
• A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion. 
• Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. 
• Interesting and enjoyable work. 
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. 

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.