Fire Safety Systems Technical Engineering Manager

Fire Safety Systems Technical Engineering Manager

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full Time: 37.5 hours per week, Mon-Fri 0800 – 1600 hours

24 months Fixed Term contract.

Salary £40,389.54 - £47,362.84 depending on experience plus basic Serco benefits.

Main Purpose:

This is a new temporary role, required for an initial period of 24 months to primarily provide support to the Contract Director in this key area of building infrastructure safety and high business risk activity at the Norfolk & Norwich University Hospital.

The role will report to the Building Engineering Manager, working within the Operational Team, supporting both Centre of Best Practice work streams and operational work streams for the day to day management, maintenance, control and compliance of Fire Safety Systems across site.  The role will also provide support into Minor Works, Capital, Lifecycle and Change of Use project work.

Main Accountabilities: 

• Oversee and take ownership of the management of Fire Safety Systems to include, but not limited to:
• Fire Stopping and Compartmentation
• Fire Dampers
• Fire Doors
• Fire Curtains
• Fire Shutters
• Fire Sprinkler Systems
• Fire Alarm and Detection Systems
• Advise, review and where required implement new working practices to improve Fire Safety service delivery, management and control, to include but not limited to:
• Asset tracking.
• Auditing of work carried out to ensure work standard expectations are being met and maintained.
• Training requirements/needs and competency assessments for both for in-house teams and third-party sub-contractors.
• Improving staff awareness through Toolbox Talks and presentations.
• Permits to Work.
• Policy & Procedure review and implementation.
• Track Fire Safety performance and compliance, identify appropriate risks within all work streams and work with the wider team to review and implement improvement plans.
• Provide condition reviews, surveys and reports to support current position in relation to compliance and for driving a pro-active approach to lifecycle, maintenance requirements and ensure asset data bases are kept up to date.
• Carry out Risk Assessments where required to support maintenance activities in line with current standards i.e. Fire Door Maintenance, Fire Stopping Inspections.
• Ensure all system and asset records are appropriate and kept up to date.
• Undertake internal auditing and support external audits specific to Fire Safety Systems and be responsible for driving the action planning and resolution of findings, working with and alongside all key stake holders.
• Maintain the information databases, ensuring all related evidence to work carried out is suitable, sufficient and quality control checks are undertaken to maintain high standards and is ready and available for auditing and reporting, ensuring full alignment with the CAFM System Planned Preventative Maintenance and Reactive Maintenance Task information.
• Ensure tasks are identified within the CAFM system and completed tasks are closed with accurate recording of information in line with local procedures and contractual Key Performance Indicators are achieved in line with our commercial and contractual obligations.
• Pro-active support the site team to ensure the Site Estates Management Information Systems continue to produce ease of access, flexibility, useability working with the CAFM Manager where work will affect day to day service provision.
• Site attendance is permanently required for the working week to ensure that support is on hand for the site teams and to ensure the required site and documentation familiarity is integrated and sustained.
• Train, develop and mentor the in-house Team at all levels to ensure consistency and high-quality service delivery.

What you will need for the role:

• Have a pro-active attitude can do approach with a willingness to work with site teams and clients.
• Ability to work on own and as part of a Team.
• Must be flexible and willing to meet and work across competing demands, priorities and deadlines.
• Preferably have worked in a healthcare maintenance and service delivery environment.
• Have experience of Computer Aided Facilities Management Systems.
• Be able to analyse, review, understand and interpret technical information.
• Have a customer focused, problem solving approach.
• Good organisational skills with a structured approach to workload management.
• Take great personal satisfaction in delivering as a team, and to feel personal accountability for failure.
• Significant attention to detail, structure, planning and delivery.
• Ability to communicate effectively with all stakeholders across all levels.
• Tenacious completer finisher with a strong work ethic.

Knowledge:

• Knowledge of Healthcare Estates and Engineering systems.
• Knowledge of Healthcare specific Fire Safety Legislation and Guidance such as RRO 2005 and NHS Fire Code.
• Knowledge of Healthcare Estates Life Cycle and use of Estatecode.
• An understanding of technical and building standards as applied to Building Services and it would be an advantage if there was an understanding of Healthcare Engineering.
• Knowledge of PFI contracting arrangements and liabilities would be advantageous.

Skills & Experience:

• Demonstrable experience in a similar role overseeing, managing and co-ordinating Fire Safety engineering.
• Understanding of compliance.
• Be proficient and have demonstrable IT skills and experience in the use of Microsoft Office (PowerPoint, Excel, Word, etc.) as well as knowledge of CAFM Systems.
• An ability to learn and understand the complexities of building an Estates Document management system in a complex Acute Healthcare setting.
• Understand the importance of relationship management at all levels of technical healthcare delivery its organisation and working collaboratively with the various stakeholders.
• Excellent analytical skills with ability to assimilate information quickly and communicate key messages simply and effectively to the business to aid decision making.
• Can write technical reports.
• Good management and practical skills and experience.
• Understand the need to be commercially astute and financially aware.
• Should be able to demonstrate leadership and have ability to create and develop key relationships to support activity outputs.

Desirable qualifications:

• NEBOSH Fire Safety Certificate
• IFE Level 3 Certificate
• Level 3 Award in Fire Door Inspection
• Certificate for inspection of Passive Fire Protection
• Membership of the Institute of Fire Engineers (IFE)
• A degree in Fire Engineering or Fire Science
• City & Guilds Level 3 in Passive Fire related subjects or management.

What we offer 

• Up to 6% contributory pension scheme. 
• 25 days annual leave plus bank holidays. 
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. 
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. 
• A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion. 
• Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. 
• Interesting and enjoyable work. 
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.