Trainee Water Assistant

Location: National Water Sports Centre, Holme Pierrepont, Nottingham, NG12 2LU
Hourly rate: £10.85 to £12.71 plus excellent benefits
Schedule: Permanent, Full-time, 39 hours per week, Monday to Sunday, typical shifts 6 to 13 hours depending on the season, rotation 4-on 3-off or 4-on 4-off, weekend events are often longer shift times, typically 10 to 13 hours

Make a positive difference every day

At Serco, we're pleased to be recruiting on behalf of Leisure Solutions Community Trust.

Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Trainee Water Assistant to join our Team.

As a Trainee Water Assistant in our Leisure team, you’ll help prepare, maintain, and operate water-based facilities and equipment, supporting safe and enjoyable experiences for everyone on site.

From maintaining equipment to supporting water safety on the lake, your work will have a positive impact on communities by enabling safe access to water sports and leisure activities. You’ll be part of a supportive team where your development matters, building practical skills while helping create a trusted, high-quality environment for all users.

What you’ll do as a Trainee Water Assistant

• Carry out water-based operations, including the movement, positioning, anchoring, and security of boats, buoys, and cables, sometimes working in deep water.
• Maintain and repair boats, outboard motors, pontoons, jetties, trailers, and other equipment, ensuring fleet safety and seaworthiness.
• Oversee and supervise the safe use of watercraft by centre users, including monitoring activity and ensuring compliance with procedures.
• Manage equipment and operational records, including issuing and checking returned items, logging daily activities, and tracking fuel and oil usage.
• Handle customer-facing duties, including verifying payments, processing cash transactions, and maintaining accurate financial records.
• Support the general upkeep of the facility, including cleaning, preparing for events, and contributing to health and safety across all activities.

Does this sound like you?

• You’ll be a great fit for this role if you have:
• A willingness to learn practical maintenance skills and work outdoors in a water-based environment
• Strong teamwork skills, with the ability to also work independently
• A commitment to safety, customer care, and treating everyone with respect
• Confident handling equipment and following procedures
• Confident working in a power boat and working on or around water
• Powerboat Level 2 is desirable or training can be provided
• Full UK Driving Licence

What we offer

• Free gym membership for you and your immediate family
• Free safeguarding training and DBS checks
• Free swimming lessons and holiday clubs for one child (50% off for additional children)
• 21 days’ holiday plus bank holidays
• 6% employer matched pension contribution
• Training and development opportunities
• Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
• Learn more at www.moreleisure.org/employee-benefits

Vetting and checks:
As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Let’s impact a better future, together. Apply today.

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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