Management Systems Co-ordinator

Management Systems Co-ordinator

Based at any of our sites ranging from HMNB Portsmouth, HMNB Plymouth, HMNB Clyde, HMNB Kyle of Lochalsh

Permanent- 37.5 hours per week- Monday- Friday

Competitive salary plus benefits

Serco are recruiting for a Management Systems Co-ordinator to join the team based at HMNB Portsmouth. This role will be responsible for maintaining the integrity of Marine Services non-financial management systems. This role will report into the Head of Asset Management but will be expected to have the ability to liaise with all levels of the business from afloat staff to director level.

Main Accountabilities:

• Develop and maintain integrated reporting tools for Marine Service to monitor business critical non-commercial KPI’s.
• Continued Management and Development of Maritime Services SharePoint environment, migration, amalgamation and rationalisation of data from shared drives to as common an environment as individual contract will allow.
• Document control including processing document change requests, issuing change notices and monitoring responses and upkeep of the periodic review cycle.  
• Testing and failure analysis of IMS procedures for resilience and closed loop positive reporting. Advising document owners of identified weaknesses for review. Maintain integrity of procedure cross references.
• Management of regulatory critical outputs from the system ensuring storage and delivery in line with process.
• Maintenance of access to external Serco group data necessary for audit of business unit. Monitoring of outputs from divisional unit is complaint with regulation.
• Administration of the Maritime Services Risk registers including Joint customer risk register using the Serco risk management system.

This role can be based at any of our sites ranging from HMNB Portsmouth, HMNB Plymouth, HMNB Clyde, HMNB Kyle of Lochalsh on a hybrid basis.

What you’ll need to do the role: 

• Must be able to obtain SC clearance.
• Previous administration experience.
• Previous experience of SharePoint administration
• Previous experience of audit related activity.
• Understanding working within a regulated environment.
• Excellent understanding of Microsoft 365 suite specifically SharePoint, Word and Excel.
• Good communication skills and able to influence effectively at all levels.

Desirable: 

• Previous marine/ maritime experience

What we offer:

• Salary:  salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days annual leave
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

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To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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