Casual Café Assistant

Casual Café Assistant

Location: Shrewsbury Sports Village, Shrewsbury SY1 4RQ
Salary: Paying up to £12.21 per hour depending on experience, plus excellent benefits
Schedule: Casual – Part-time. Shifts typically include weekends and evenings

Ready to impact a better future?

As a Casual Café Assistant in our Leisure team, you’ll help create a welcoming environment for customers while supporting the smooth operation of our café services and providing safe, engaging childcare for visiting families. Your role ensures visitors enjoy great service and peace of mind every time.
You’ll play an important part in making our leisure facilities a place where communities can connect and thrive. By delivering excellent customer service, maintaining high standards, and caring for children in a safe, fun environment, you’ll help us create spaces that people love to visit.

What you’ll do as a Casual Café Assistant

You’ll be entrusted to:

•    Prepare and serve food and drinks to customers in line with hygiene and safety standards
•    Maintain a clean and organised café environment, including tables, counters, and equipment
•    Handle cash and card transactions accurately and responsibly
•    Provide friendly, helpful service to all visitors, answering questions and resolving issues promptly
•    Support stock management, including ordering and replenishment
•    Deliver safe and engaging childcare for visiting customers’ children while they use the leisure facilities
•    Follow health and safety policies to ensure a safe environment for colleagues, customers, and children

Does this sound like you?

You’ll be a great fit for this role if you have:

•    Previous experience in a catering or childcare environment
•    Strong communication skills and a positive, can-do attitude
•    Ability to work well as part of a team and remain calm under pressure
•    Attention to detail and commitment to delivering excellent customer service
•    Awareness of safeguarding and child safety practices

This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

•    Free gym membership: Free gym membership for yourself and a member of the family.
•    Discounts: Enjoy discount on the food and drink at the café, discounted kid’s activities - Kids parties, holiday club, swimming lessons etc. 
•    Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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