Leisure Assistant

Leisure Assistant

Location: Shrewsbury Sports Village, Sundorne Road, Shrewsbury SY1 4RQ
Salary: £12.71per hour plus excellent benefits
Schedule: Casual contract, working a mixture of days, evenings and weekends, shifts varying hours between 8.30am – 10pm.

Ready to impact a better future?

Here at Shropshire Community Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for Leisure Assistant to join our team

As a Leisure Assistant in our leisure services team, you’ll play a vital role in creating safe, welcoming and enjoyable environments where customers can stay active, social and healthy. Your work will directly support positive experiences for the communities we serve, every day.

You’ll be hands-on across the centre, supporting activities, maintaining high standards of cleanliness, and helping to ensure every customer feels cared for, valued and safe. Whether you’re supporting a session, preparing equipment or assisting customers, your work has purpose and a positive impact on local communities.

What you’ll do as a Leisure Assistant

You’ll be entrusted to:

• Supervise leisure activities, ensuring customer safety and enjoyment at all times
• Follow health and safety procedures, policies and legislation to maintain a safe environment
• Set up, handle and store equipment safely and correctly
• Maintain cleanliness and presentation across activity areas and facilities
• Deliver friendly, professional customer service to a wide range of customers
• Support the daily operation of the centre in line with contract and organisational standards

Does this sound like you?

You’ll be a great fit for this role if you:

• Have experience in a customer-facing or customer service environment
• Can remain vigilant, calm and responsive in busy or pressurised situations
• Communicate confidently with customers of different ages and abilities
• Work well as part of a team and bring a positive, can-do attitude
• Are motivated, adaptable and committed to delivering high standards

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer:

•   Free gym membership for yourself and a member of the family. 

 
•   Discounts: Enjoy discount on the food and drink at the café, discounted kid’s activities - Kids parties, holiday club, swimming lessons etc.  

 
•   Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. 

Let’s impact a better future, together. Apply today.

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Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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