Porter/Floor maintenance-Harplands Hospital

Hospital Porter / Floor Maintenance

Location: Harplands Hospital, Stoke-on-Trent, ST4 6RR
Salary: £12.51per hour plus excellent benefits
Schedule: Full time 37.5 hours per week flexible to work 5 out 7 days including a mixture of earlies, lates and weekends.

Ready to impact a better future?

As a Hospital Porter / Floor Maintenance colleague in our Health team, you’ll play a key part in keeping Harplands Hospital running smoothly by supporting safe, dignified movement of equipment, goods, waste, and essential items across the site.

Your work will help maintain a clean, safe environment that patients, colleagues, and visitors can trust. Every task you complete supports the quality of care delivered by the hospital and contributes to a positive impact on the community.

What you’ll do as a Hospital Porter / Floor Maintenance

You’ll be entrusted to:

• Support the safe movement of equipment, furniture, and materials throughout the hospital to keep services running smoothly.
• Carry out a range of portering tasks, including the movement of mattresses, medical gases, pharmaceutical items, blood products, and confidential records.
• Move and manage waste streams such as general waste, clinical waste, sharps waste, and bulky waste while maintaining infection control standards.
• Transport mail, goods, and materials across the site in line with confidentiality and safety procedures.
• Maintain floors using machines and equipment to support a safe and hygienic environment.
• Report faults, defects, accidents, or near‑misses promptly and support compliance with health, safety, and security standards.
• Use communication equipment appropriately and work flexibly to support innovations and new technologies.

Does this sound like you?

You’ll be a great fit for this role if you have:

• A helpful, cooperative approach and empathy for patients and visitors.
• The ability to work independently, use your initiative, and collaborate well within a team.
• Good physical fitness and the ability to work in demanding environments.
• Strong interpersonal and communication skills with the ability to record information accurately.
• Experience in manual handling and delivering customer‑focused service.

Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer:

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days' annual leave plus bank holidays
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.