Project Management Officer

Location: Great Western Hospital, SN3 6BB
Salary: £45,000 - £55,000 per annum, dependant on experience plus excellent benefits
Schedule: 37.5 hours per week

Ready to impact a better future?
As a Project Management Officer in our Hard FM Project Management team, you’ll help keep essential projects moving smoothly so colleagues can deliver safe, compliant, and high‑quality services for the communities we serve. You’ll play a key part in maintaining the structures and systems that enable the team to make informed decisions and deliver positive impact.

You’ll support the end‑to‑end project management process by ensuring documentation, governance, and data integrity are consistently in place. Your work helps create clarity, strengthens trust across teams, and supports the delivery of projects that genuinely make a difference.

What you’ll do as a Project Management Officer
You’ll be entrusted to:

• Enforce a rigorous reporting arrangement that ensures quality documentation from project managers, including time, status, risks, spend, and revenue or benefits.
• Deliver monthly summary reports, programme dashboards, project logs, and resourcing data.
• Maintain project and programme trackers for all live and pipeline projects, seeking updates from project managers.
• Run reconciliation processes to ensure SAP and project finance positions align, liaising with the Finance Business Partner as needed.
• Manage and arrange senior stakeholder meetings, workshops, and project or programme review boards.
• Advise on and contribute improvements to project management processes.
• Ensure compliance with Serco, CDM (Construction Design and Management), and customer governance, escalating non‑compliance where required.
• Own and implement an SMS‑compliant monthly governance lifecycle.
• Management of a small team.

Does this sound like you?
You’ll be a great fit for this role if you have…

• Previous PMO or project management experience within construction.
• Strong working knowledge of Microsoft Office, including Excel and Word.
• Evidence of continuing professional development.
• Excellent time management and the ability to prioritise to meet deadlines.
• Strong communication skills and the ability to build positive internal and external relationships.
• High attention to detail, strong organisation, and a proactive approach.
• Experience with Microsoft Project, Visio, Excel, and PowerPoint.
• Experience using Computer Aided Facilities Management (CAFM) systems (e.g., Concept Evolution).
• Ideally, experience using DWG TrueView.

Vetting and checks:
This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Holidays: 28 days including bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.