Digital Learning Technologist

Digital Learning Technologist 

Location: HMP Dovegate, Staffordshire ST14 8XR 

Salary range £31,103 - £33,146 plus excellent benefits 

Schedule: 08.15 am – 5.00pm, Monday to Friday. 40 hours per week 

Ready to impact a better future? 

As a Digital Learning Technologist in our Justice and Immigration team, you’ll take the lead on digital learning, media production, and incell education technology across HMP Dovegate. Your work will ensure people in custody can access highquality learning and support materials that promote skills development, confidence, and rehabilitation. 

This role plays a vital part in shaping positive futures. By creating accessible digital content and supporting modern learning pathways, you’ll help improve outcomes, reduce anxiety during induction, and give individuals the tools to grow — making a meaningful difference to both the prison community and society. 

What you’ll do as a Digital Learning Technologist 

You’ll be entrusted to: 

• Lead digital content production across the prison, including videos, podcasts, induction materials, and virtual walkarounds. 

• Oversee the Independent Learning Hub and support prisoners to create safe, highquality digital content. 

• Manage incell learning technologies and platforms, including TechSTEP and AQA learning units, ensuring all materials are accessible and up to date. 

• Lead the DGTV team, coordinating filming, broadcast content, and digital communication for internal audiences. 

• Collaborate with teachers, curriculum leads, and specialist colleagues to develop elearning and blended learning approaches. 

• Support digital communication for employees, producing videos, briefings, and updates for internal channels. 

• Oversee thirdparty digital content, ensuring platforms, apps, and tools remain relevant, accessible, and appropriate for diverse learning needs. 

Does this sound like you? 

You’ll be a great fit for this role if you have: 

• Expertise in digital and blended learning, instructional design, and digital content creation in an educational environment. 

• Strong skills in video production, podcasting, and media editing. 

• Experience using learning management systems and incell digital education platforms. 

• The ability to design accessible content for diverse learning styles and needs, including neurodiverse learners. 

• Excellent stakeholder management and collaboration skills, with confidence supporting both colleagues and learners. 

• This role could be a good fit for someone with experience as an IT technician in a school or college/ university environment 

Vetting and checks: 

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role. 

Discover all you need to keep growing 

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. 

What we offer 

• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year) 

• Pension: Up to 6% contributory pension scheme 

• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression 

• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service 

• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel 

• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity 

• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. 

Let’s impact a better future, together. Apply today.