Receptionist

Receptionist

Location: Whitchurch Swimming Pool and Fitness Centre SY13 1FT
Salary: £8.00 – 12.71 per hour dependent on age, plus excellent benefits
Schedule: Part time 8 hours per week working Wednesdays and Sundays.

Ready to impact a better future?

Here at Shropshire Community Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for Receptionist to join our team.

As a Receptionist in our team, you’ll be the first point of contact for visitors and callers, delivering a professional and welcoming experience while helping ensure the smooth running of the facility. Your role will play an important part in creating a positive, trusted environment for everyone who interacts with us.

You’ll provide clear information, support colleagues when needed, and help maintain high service standards. Your work will directly contribute to a positive impact on customers, communities, and the overall experience within our facilities.

What you’ll do as a Receptionist

You’ll be entrusted to:

• Provide a professional and friendly reception service to all visitors and callers
• Respond to enquiries face-to-face and over the telephone with clarity and care
• Maintain accurate records and support cash handling processes where required
• Support colleagues and assist with general administrative duties
• Uphold high standards of customer service aligned with organisational goals
• Ensure compliance with health and safety policies and procedures at all times

Does this sound like you?

You’ll be a great fit for this role if you have:

• Experience delivering customer service in a face-to-face or telephone-based role
• Confidence handling enquiries calmly and efficiently, even under pressure
• Good attention to detail and the ability to manage tasks independently
• Cash handling experience and basic record-keeping skills
• A positive, adaptable approach and a commitment to delivering excellent service

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer:

• 25 days holidays + Bank Holidays
• Free gym membership for yourself and a member of the family. 

• Discounts: Enjoy discount on the food and drink at the café, discounted kid’s activities - Kids parties, holiday club, swimming lessons etc.  

• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. 

 
Trust and Serco Leisure Employee Benefits

Let’s impact a better future, together. Apply today.

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Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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