General Operative

Maintenance Operative – Wigan
Salary: £24,871 + Vehicle & Fuel Card + Excellent Serco Benefits
Hours: Full-time, 37.5 hours per week
Flexible Working: Monday to Friday, 7.5 hours per day between 08:00–18:00
(On-call and occasional out-of-hours work required)

At Serco, we provide vital accommodation and support services for people seeking asylum while their claims are processed. We manage a large and diverse property portfolio, investing heavily to improve quality standards so that those in our care have safe, comfortable homes and access to essential services.

We’re now looking for a Maintenance Operative to join our Asylum Accommodation and Support Services Contract (AASC) team in Wigan.

What you’ll be doing:

• Carrying out building maintenance across allocated properties, ensuring they meet Home Office standards and are free from defects.

• Reporting and tracking faults through our IT system, liaising with approved subcontractors, and auditing the quality of their work.

• Performing annual Portable Appliance Testing (PAT) and delivering specialist trade services to certified standards.

• Providing technical advice, trade sign-offs, and ensuring safety compliance before starting any work.

• Repairing Serco-supplied furniture where possible and sourcing materials from approved suppliers.

• Managing records, receipts, and purchase approvals for tools or equipment over £100.

What we’re looking for:

• A valid UK driver’s licence and willingness to travel within the region (and occasionally across the UK).

• Previous experience as a tradesperson or strong DIY skills.

• Highly motivated, able to work independently and as part of a team.

• Flexibility to take part in an on-call rota and occasional out-of-hours work to ensure 24/7 maintenance coverage.

Why Serco

A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer

• Competitive salary (rising upon evidence of trade skills)
• Up to 6% contributory pension scheme
• Vehicle, Fuel Card and tools are all provided.
• 25 days annual leave plus bank holidays
• Career opportunities across their entire AASC contract
• Employee discounts for major retailers and leisure activities

#aasccareers

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.