Administrator | Aldershot

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract: Full Time, Permanent
Working Hours: 37.5 Hours per week, Monday to Friday (8:00AM to 4:30PM)
Location: Aldershot, GU11 2HL

Are you highly organised, detail-driven, and ready to make a real impact in a fast-paced environment? We’re looking for a Works Administrator to join our South East Accommodation team and play a vital role in supporting the smooth delivery of essential works across our Defence contract. If you thrive on juggling priorities, keeping things running efficiently, and being the go-to person for administrative support, this could be the perfect opportunity for you.

About the Role

As our Administrator, you’ll be central to the team, ensuring that core works are delivered on time and that void inspection tasks are scheduled seamlessly. No two days will be the same, and you’ll work closely with colleagues, service partners, and Defence representatives to keep everything running smoothly.

Your responsibilities will include scheduling and allocating monthly void inspection tasks, inputting updates into our systems, handling calls and queries with professionalism, producing reports and maintaining trackers, supporting management and raising purchase orders while managing billing processes.

You will report to the Regional Operations Lead while working closely with the wider VIVO Operations and Support teams, Defence Infrastructure Organisation personnel, local customer representatives, service partner operatives and supervisors, and Pinnacle representatives. Collaboration will be at the heart of this role, with strong relationships essential to success.

What you’ll need

You should have solid administrative experience in a busy environment and be comfortable balancing multiple priorities while meeting tight deadlines. Strong IT skills, particularly in Excel and Word, are essential, and knowledge of Maximo would be an advantage. Great communication skills and a team-focused approach are key. Experience in construction, property maintenance, or within an MOD environment would be desirable but not essential.

At VIVO, we don’t just maintain buildings – we help keep Defence running smoothly. Joining us means becoming part of a supportive and collaborative team, working on a unique and high-profile contract with real impact. You’ll have opportunities to gain valuable experience in the Defence sector, access training and development to grow your skills, and be trusted to take ownership while delivering results.

We offer;

• Up to 6% contributory pension scheme 
• 25 Days annual leave plus bank holidays
• Volunteer leave 
• One paid professional subscription 
• Life Assurance Policy 
• Employee discount and reward schemes 
• Interesting, varied, and enjoyable work 
• A company that recognises your contribution 
• Training opportunities and qualifications within a supportive environment to ensure career progression

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.