Administrator - RNAS Culdrose

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Location: RNAS Culdrose (on site role, no hybrid working) with the need to travel to sites within the region occassionally to attend meetings

Permanent, Full time

Salary: £24,636

Are you a highly organised and motivated individual who thrives in a busy and varied administrative role? Do you enjoy keeping things running smoothly behind the scenes while supporting a team that plays a critical part in national infrastructure and defence operations? If so, VIVO would love to hear from you.

We’re looking for a professional, friendly, and proactive Administrator to join our team within the SDA (Special Delivery Area) – a vital part of our operations that supports the delivery of essential services across a high-security government estate. This is more than your average admin role. It’s about being at the heart of our team, ensuring everything from documentation and security processes to communications and logistics flow efficiently and with attention to detail.

The Role

In this role, you’ll be booking appointments, coordinating gate access, arranging meetings, and managing essential documents. You’ll be responsible for updating reports, preparing minutes and action logs, and maintaining both electronic and physical filing systems that help keep us compliant and organised. You’ll act as a point of contact for internal and external enquiries, providing excellent customer service whether face-to-face, by phone, or online.

Your responsibilities will also include overseeing health and safety noticeboards, distributing mail, maintaining induction packs, and ordering critical supplies from stationery to PPE. You’ll play an important part in maintaining base security—meeting and greeting visitors and liaising with the base security officer to ensure access protocols are followed.

Every day will bring something new. You’ll need to be comfortable working independently, adaptable to changing priorities, and confident working across departments to provide support wherever it’s needed. You’ll also be relied upon to promote a positive culture of customer service, health and safety, and teamwork.

What You'll Bring

To thrive in this role, you should have a good working knowledge of Microsoft Office, be experienced in using systems like CAFM, and hold a full driving licence. You’ll need to be calm under pressure, an excellent communicator, and naturally great at solving problems and juggling priorities. Previous administrative experience, ideally in a facilities or security-focused environment, will help you hit the ground running.

This role will require candidates to pass SC Clearance as a condition of their employment.

If you're ready for a rewarding role where you’ll be part of a dedicated team making a real difference every day—while building your skills in a secure and supportive setting—then this could be the perfect opportunity for you. Apply now and start your journey with VIVO.

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.