Administrator-VIVO - Accommodation

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract: Permanent
Location: Larkhill (Office Based)
Working Hours: 40 hours per week , Monday to Friday

Join a Team That Makes a Difference

Are you a highly organised administrator with a keen eye for detail and a passion for delivering excellent service? Do you enjoy working in a fast-paced environment where your contribution has a direct impact on successful project delivery?

We have an exciting opportunity for a motivated and ambitious Administrator to join our Accommodation Compliance team at Larkhill. Working within a close-knit team of five, this role is perfect for someone who enjoys coordinating information, managing data, supporting projects, and working collaboratively with a wide range of stakeholders.

As a Administrator, you will play a pivotal role in supporting the delivery of compliance-led accommodation upgrade projects. This is an office-based position where you will provide essential back-office support to ensure compliance activities are managed effectively and projects are delivered efficiently.

Your day-to-day responsibilities will involve maintaining and updating compliance records, checking certification and documentation, raising remedial works, requesting and tracking contractor quotations, scheduling BPSS clearances, and ensuring all project and asset information remains accurate and up to date.

You will also be responsible for producing reports, monitoring workflows and supporting the wider team with a range of administrative activities that contribute to the successful delivery of compliance programmes.

Working closely with the Asset Management, Compliance and Customer Experience teams, you will build strong working relationships across the business and may also interact directly with the Defence Infrastructure Organisation (DIO) and our clients. As such, strong communication skills and a professional approach are essential.

What you’ll need

To be successful in this role, you will have previous administration or coordination experience gained ideally within a housing, property, maintenance, facilities management or compliance environment. You will be comfortable working to deadlines, managing competing priorities and maintaining accuracy, even when working under pressure.

Strong Microsoft Office skills, particularly Excel, are essential, as much of the role involves managing and analysing data. Experience of using Maximo or a similar asset management system would be advantageous. Most importantly, you will be highly organised, detail-focused and able to manage multiple tasks while maintaining excellent levels of accuracy.

We are looking for someone who demonstrates strong analytical skills and can confidently interpret information, identify issues and support effective decision-making. You will be a proactive team player who enjoys working collaboratively, takes ownership of your work and adapts positively to changing priorities and business needs.

This role operates on a rotating working pattern of either 8:00am to 4:30pm or 8:30am to 5:00pm, offering some flexibility within the team.

At VIVO, we are proud of the difference we make and the services we deliver. We are committed to investing in our people and providing opportunities for personal and professional development. In return, you will join a supportive and collaborative team environment where your contribution is valued, your skills are developed, and your career can thrive.

If you are looking for a rewarding opportunity where you can make a real impact while developing your career within a growing and forward-thinking organisation, we would love to hear from you.

Apply today and help us deliver excellence in accommodation compliance and customer service.

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.