Business Support Manager | Southwest

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract: Full Time, Permanent
Location: Home-based (Central to South West patch, ideally around Yeovil)
Salary: £30,000 – £35,000 per annum
Working Hours: 40 hours per week, Monday to Friday

Here at VIVO Defence Services we are hiring for a Business Support Manager. This is a fantastic opportunity for a proactive, organised and professional individual to play a key role supporting the Operations Director across our South West contracts. You’ll be at the heart of a busy leadership environment, providing high-level administrative, organisational and operational support to ensure everything runs efficiently behind the scenes.

About the Role

This is a home-based position, ideally located centrally within the South West patch around Yeovil. The role requires occasional travel — typically a couple of times a month — for site visits and meetings across the region.

You will work closely with the Operations Director, providing trusted and effective PA and administrative support, while also helping to coordinate and manage activities across the Senior Management Team. From complex diary management and meeting preparation to tracking actions, producing polished reports and maintaining oversight of key projects, your input will ensure the smooth running of operations at every level, including presentations and reports.

What you’ll need

We’re looking for someone who is naturally proactive, organised and solutions-focused, with strong communication skills and the confidence to manage priorities in a fast-paced environment.

You’ll need proven experience in a senior business support, PA or operations role, ideally supporting senior leaders.

Advanced skills in Microsoft 365 (Outlook, PowerPoint, Excel, Word, Teams and SharePoint) are essential, as is the ability to handle sensitive information with integrity and discretion.

You will need to be able to pass SC Clearance to be eligible for this role.

At VIVO, you’ll be part of a purpose-driven organisation that values commitment, reliability and continuous improvement. We offer excellent opportunities for professional development and career growth, alongside the satisfaction of contributing to a vital national service.

If you’re motivated, highly organised and ready to make a difference by supporting a senior leader and their management team, we’d love to hear from you.

Apply today and help us deliver excellence behind the scenes.

We offer;

• Up to 6% contributory pension scheme 
• 25 Days annual leave plus bank holidays
• Volunteer leave 
• Established reward and recognition scheme
• One paid professional subscription 
• Life Assurance Policy 
• Employee discount and reward schemes 
• Interesting, varied, and enjoyable work 
• A company that recognises your contribution 
• Training opportunities and qualifications within a supportive environment to ensure career progression  

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.