Technician (ELV Systems)-Rihan Heights

ELV Systems Technician
Impact a better future

Serco:

At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future.

We have been operating in the Middle East since 1947 and have a profound understanding of the region.

With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.

Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges.

+impact: 

+impact, Serco’s advisory business, specialises in operational transformation and advisory services for government, critical national infrastructure, and regulated business.

We bring real-world front-line operating experience and practical insights drawn from successfully delivering the most complex contracts and service solutions around the world. 

We help our customers set-up and transform their operations by optimising efficiency, improving the service experience and attaining best in class safety and environmental performance. Our practice areas include organisation resilience, experience design, operational and digital transformation, asset & facilities management, HSQ and sustainability.

Our work ensures a positive impact where it matters most.

We’re different because we do.

Your Opportunity  

We are looking for an ELV Systems Technician who will ensure satisfactory completion of the allocated planned and reactive maintenance, fault diagnosis and remedial repairs on the Fire Alarm and Extra Low Voltage (ELV) services and the associated equipment contained in and around the contract/facility.

The ideal candidate should be Able to foster good relations with colleagues and other departments and be a good team player. Someone who has good communication skills, flexibility, excellent attention to detail and ability to identify key issues. Able to work under stringent deadlines and high-pressure environment.

This role is part of our Technical team Abu Dhabi Contract.

Key Accountabilities

• Carry out and oversee the planned and reactive maintenance on the Fire Alarm System (including smoke and heat detection) & ELV systems such as, CCTV, Access Control, Intercom, PA, Data Networks, Lighting control, Car park management system, Pnuematic Tube system, Satellite & TV Networks etc. and associated equipment.
• Monitor, troubleshoot and/or repair the Fire / ELV Equipment, systems and maintain and update records on a daily basis.
• Manage the specialist subcontractors and/or obligations of the equipment Defects Liability Period accordingly.
• Conduct regular tests on the equipment to determine operating reliability and efficiently.
• Manage the requisition of tools, spare parts and consumables.
• Provide end users with oral and/or written instructions for Fire / ELV equipment operation and maintenance.  
• Assist in monitoring utility consumption, collation of consumption figures, and update records as required.
• Integrate and communicate effectively with other trade staff (Electrical, Mechanical, HVAC and Civil) as required.     
• Maintain up to date knowledge for the safe and efficient performance of all duties.
• Participate in overtime, shift work and/or out of hours working as governed by the necessity to maintain continuity of operation of essential plant and systems.

Specific Requirements

• Minimum of 3 years’ experience in a similar role within a large complex service organisation
• Experience of direct line management of staff.
• Experience in employment relations issues i.e. Disciplinary procedures, absence control etc.
• Diploma/degree in computer, electronic or IT Engineering
• Accuracy and attention to detail.
• IT and word processing skills.
• Ability to work to tight deadlines in a demanding environment

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.