Medical Receptionist

Are you a personable Medical Receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary healthcare environment.

This is a permanent part-time opportunity (32 hours per week) working Monday to Thursday, 7:00 am to 3:30 pm at Amberley Health Centre.

What’s on offer

• Work-life balance – predictable hours, finish on time, Christmas & New Year leave
• Safe, respectful environment – professional, health-focused patient cohort
• Collaborative team – feel valued and supported in a multidisciplinary team
• No financial transactions – focus on clerical and administrative support only
• Civilian role – be part of the mission without wearing the uniform
• Practical perks – free parking and uniforms
• Wellbeing support – mental health resources and lifestyle discounts

About the Health Centre

Amberley Health Centre is located at RAAF Base Amberley, the largest Air Force base in Australia, approximately 50 minutes from Brisbane. The centre delivers healthcare services to more than 6,500 RAAF members and provides primary medical, dental, nursing, physiotherapy, and mental health services.

What you’ll do

• Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients
• Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards
• Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information
• Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests

What you bring

• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role (medical administration experience highly desirable)
• Completion of a Medical Terminology course from a Registered Training Organisation (RTO), or willingness to complete one
• Strong verbal and written communication skills, with the ability to work effectively within a multidisciplinary team
• Australian Citizenship (required to obtain and maintain a Baseline Security Clearance)

Applying for the role

To help us assess your application, please ensure your resume clearly includes:

• Employment type for each position (Full-Time, Part-Time, Casual, Contract, etc.)
• Average hours worked per week for each role
• Key responsibilities and duties performed

Providing this information will assist us in accurately assessing your experience and progressing your application as efficiently as possible.

Who we are

Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.

Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations nationwide.

Apply now and join a team that makes a difference every day.