Contract Aquatics Manager

Contract Aquatics Manager
Birmingham Community Leisure Trust (BCLT)
£35,000 – £37,000 per annum, dependent on experience + company car
Full-time, Working flexibly across 8 sites within BCLT

Ready to make an impact?

As a Contract Aquatics Manager within our Birmingham Community Leisure Trust (BCLT) team, you’ll lead and grow our aquatics programme across eight sites. Your work will help improve the quality, consistency, and reach of swimming lessons, supporting more people to be confident, safe, and active in the water.

You’ll be entrusted to:

• Drive the success and commercial performance of swimming lessons and aquatics products across multiple sites.
• Manage, develop and mentor a team of Swimming Coordinators, ensuring consistent programme quality and growth.
• Oversee recruitment, training, and development plans for aquatics teams, including delivery of CPDs and teacher meetings.
• Use data and reporting to identify opportunities for growth and continuous improvement in retention and quality.
• Lead the development of school swimming and funded aquatics programmes to meet community and commercial needs.
• Ensure sites within the contract remain compliant with pool, lifeguard and swimming teacher qualification audits, inductions, quarterly NRASTC training for self-supervision, and safeguarding CPDs.
• Support communication, marketing, and customer engagement to make Serco the swimming lesson provider of choice locally.

Does this sound like you?

You’ll be a great fit for this role if you have…

• Experience managing swimming lesson programmes or aquatic products across multiple sites.
• Proven ability to lead, develop, and motivate teams to deliver business growth and high-quality service.
• Strong organisational and analytical skills, using data to inform decisions and improve performance.
• A collaborative approach with excellent communication skills and the ability to build strong stakeholder relationships.
• STA or Swim England Level 2 Swimming Teacher qualification (essential); Tutor qualification desirable.
• A good understanding of safeguarding, health and safety, and workforce development in a leisure setting.

A full UK driving licence and willingness to travel between sites.
Discover all you need to keep growing

Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

Because this is a place for you

Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: XX days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Company car: A company car
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

A little bit about us

At Serco, we’re a fast-growing company, serving governments around the globe. Our work spans sectors a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We’re committed to delivering, improving and redesigning public services for the benefit of everyone, guided by our values of Trust, Care, Innovation, and Pride.


Our inclusive recruitment process: We see people first and foremost for their performance and potential. We’re a proud holder of the Gold Inclusive Employer Standard and a Disability Confident Leader, championing fair access to employment and equal opportunities for all. As such we’ll make reasonable adjustments from interview through to employment.

As part of the Disability Confident Scheme, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Let’s impact a better future, together. Apply today.

For help with your application, or to discuss your eligibility, please contact 0345 010 4000.

Contract Aquatics Manager
Birmingham Community Leisure Trust (BCLT)
£35,000 – £37,000 per annum, dependent on experience + company car
Full-time, Working flexibly across 8 sites within BCLT

Ready to make an impact?

As a Contract Aquatics Manager within our Birmingham Community Leisure Trust (BCLT) team, you’ll lead and grow our aquatics programme across eight sites. Your work will help improve the quality, consistency, and reach of swimming lessons, supporting more people to be confident, safe, and active in the water.

You’ll be entrusted to:

• Drive the success and commercial performance of swimming lessons and aquatics products across multiple sites.
• Manage, develop and mentor a team of Swimming Coordinators, ensuring consistent programme quality and growth.
• Oversee recruitment, training, and development plans for aquatics teams, including delivery of CPDs and teacher meetings.
• Use data and reporting to identify opportunities for growth and continuous improvement in retention and quality.
• Lead the development of school swimming and funded aquatics programmes to meet community and commercial needs.
• Ensure sites within the contract remain compliant with pool, lifeguard and swimming teacher qualification audits, inductions, quarterly NRASTC training for self-supervision, and safeguarding CPDs.
• Support communication, marketing, and customer engagement to make Serco the swimming lesson provider of choice locally.

Does this sound like you?

You’ll be a great fit for this role if you have…

• Experience managing swimming lesson programmes or aquatic products across multiple sites.
• Proven ability to lead, develop, and motivate teams to deliver business growth and high-quality service.
• Strong organisational and analytical skills, using data to inform decisions and improve performance.
• A collaborative approach with excellent communication skills and the ability to build strong stakeholder relationships.
• STA or Swim England Level 2 Swimming Teacher qualification (essential); Tutor qualification desirable.
• A good understanding of safeguarding, health and safety, and workforce development in a leisure setting.

A full UK driving licence and willingness to travel between sites.
Discover all you need to keep growing

Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

Because this is a place for you

Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: XX days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Company car: A company car
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

A little bit about us

At Serco, we’re a fast-growing company, serving governments around the globe. Our work spans sectors a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We’re committed to delivering, improving and redesigning public services for the benefit of everyone, guided by our values of Trust, Care, Innovation, and Pride.


Our inclusive recruitment process: We see people first and foremost for their performance and potential. We’re a proud holder of the Gold Inclusive Employer Standard and a Disability Confident Leader, championing fair access to employment and equal opportunities for all. As such we’ll make reasonable adjustments from interview through to employment.

As part of the Disability Confident Scheme, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Let’s impact a better future, together. Apply today.

For help with your application, or to discuss your eligibility, please contact 0345 010 4000.

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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