Treatment Manager

Salary: Circa £33,000
Location: HMP Ashfield, near Bristol
Hours: Monday to Friday, 8:00 AM – 4:00 PM
Benefits: Free parking | Free lunch | Laptop provided

We’re looking for an experienced and motivated Treatment Manager to lead the delivery of accredited programmes at HMP Ashfield. This is an exciting opportunity to influence rehabilitation outcomes, support programme staff, and maintain the integrity of critical interventions in a secure and purpose-driven environment.

About HMP Ashfield

HMP Ashfield is a Category C adult male training prison located in the village of Pucklechurch, on the north-east side of Bristol.

We offer a wide range of accredited intervention programmes, as well as education and vocational training, all designed to support long-term rehabilitation and reduce re-offending upon release.

Our residential units consist of two house blocks, Severn and Avon, each with four wings and a mix of single and double cells. We also have an Early Days Centre (EDC), where new arrivals are supported to adjust before moving to a residential wing.

In this role, you will:

• Lead the oversight and delivery of accredited programmes in line with national standards
• Supervise, coach and develop programme facilitators, ensuring professional growth
• Deliver sessions to maintain clinical practice and inform effective supervision
• Conduct session monitoring, feedback, and audits to ensure quality assurance
• Manage waiting lists, participant selection, and group allocations
• Ensure documentation, progress reviews and outcome tracking are completed accurately
• Collaborate closely with other departments to maintain a rehabilitative environment

What we’re looking for:

• Experience delivering accredited offending behaviour programmes (essential)
• Full facilitator training and ability to supervise and support staff
• Strong clinical judgement and confident decision-making
• Knowledge of intervention theory and good practice in programme delivery
• Experience with the Building Choices programme is desirable but not essential

Why join us?

• Make a genuine impact in a structured, rehabilitative environment
• Work in a professional, purpose-led team focused on changing lives
• Receive a laptop, free on-site lunch, and free parking
• Enjoy a consistent work schedule: Monday to Friday, 8:00 AM – 4:00 PM

Why Serco

• A place you can make an impact  – We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.
• A place you can count on  - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
• A place for you  - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. 

What we offer

• Pension Up to 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
• A safe and supportive culture
• A company passionate about diversity and inclusion

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.