ANS Safety Manager

ANS Safety Manager

Location: Hawarden Airport,
Salary: Competitive salary plus excellent benefits
Schedule: Full-time, Monday – Friday 39.5 hours

Ready to impact a better future?

As an Air Navigation Services Safety Manager in our Air Navigation Service Provider (ANSP) team, you’ll lead and continuously improve the Aviation Safety Management System, helping to ensure safe, compliant, and efficient aviation operations. Your expertise will help identify, assess and mitigate risks while maintaining the highest aviation safety standards.

Your work has purpose. By promoting a positive safety culture, supporting regulatory compliance and driving continuous improvement, you’ll help protect colleagues, customers and the communities that rely on safe aviation services. This is an opportunity to create impactful solutions, influence strategic safety decisions and make a positive impact on the future of aviation operations.

What you’ll do as an Air Navigation Services Safety Manager

• Lead the implementation, maintenance and continual improvement of the Aviation Safety Management System.
• Ensure a consistent and effective safety framework across air navigation and civil airfield services.
• Act as the aviation safety subject matter expert, providing advice and guidance to senior leaders and operational teams.
• Monitor regulatory compliance and act as the primary point of contact with the Civil Aviation Authority and other regulatory bodies.
• Oversee hazard identification, risk assessment, occurrence reporting and investigation processes to ensure effective risk mitigation.
• Analyse safety performance trends, support governance forums and drive continuous improvement initiatives that strengthen safety outcomes.

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Does this sound like you?

• Experience working within aviation safety management, air navigation services, air traffic management or a similarly regulated aviation environment.
• Strong understanding of aviation safety management systems, risk management processes and regulatory compliance requirements.
• Ability to analyse complex safety data, identify trends and develop practical improvement plans.
• Confident communicator who can influence stakeholders at all levels and promote a positive Just Culture.
• Experienced in audits, assurance activities, investigations and the delivery of safety performance reporting.

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What we offer

• 25 days’ holiday plus bank holidays
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

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Vetting and checks:

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC) or a DBS check, which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Let’s impact a better future, together. Apply today.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

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